I have always loved this hotel 10 years of visiting. Our last visit was a disappointment. While charged full price, alot of the services were not available because it was a Monday and Tuesday. No towels at pool, pool bar closed and when open only took cash or credit card, not a room charge. Charged me a deposit for glass wine glasses for our room! Service did not have that friendly smile I remembered ( l7 months ago)
Because 3 cousins own it, the resort, the restaurant and the outer areas use separate billing, very annoying to deal with these separate charges..
They did open a sushi bar outside the rtesturant but they forgot to mention it when checking in or at resturant