We arrived for a one night stay. On arrival the room seemed quite dated. One of the two chairs provided was so rickety that it seemed it would collapse on using it. I tried to call the office, but I couldn't be heard on the room phone. I decided to go downstairs to ask for a new chair, but Declan was already on the way up.
We also advised him we couldn't find any USB ports for charging devices. He said there weren't any, but one could go downstairs to purchase one from a vending machine.
Declan returned with a replacement chair and telephone and with the bad news that the vending machine was out of connector devices.
Later we tried to use the bedside lamps. The first didn't work and the second could not be plugged in. Declan came back and said the lamps were problems. He removed the two and returned with two different ones. One of them worked, but the second couldn't be plugged in.
There was only instant coffee. Ugh.
The curtains in the room could not be closed as the hook on the curtain could not be inserted into the broken plastic holder. Light came into the room at 4 am.
On the good side, the hotel comped our dinner and a bottle of house wine. The dinner was delicious. The residents of Ennis should make a point of coming here though it is a few minutes by car from town.
The staff was as helpful as it could be and receive the highest of marks.
Also, we received a call from the owner the following day to apologize for the issues we faced at the hotel.