The place is quite old. The elevator makes weird noise and at night you can hear other doors closing, banging and footsteps from outside even people talking at 2am. The staff are very helpful, friendly from the front desk to the housekeepers. The breakfast buffet is really good. Except they should serve some water as well not just coffee. My kids love the food. The price of the hotel is good compared to other hotels close by.
Plus i wish there is a microwave in the room.
SHIRLEY
於 2025 年 1 月住了 2 晚
8/10 不錯
YUN
2025年1月19日
讚好:整潔度、職員與服務和住宿狀況
I think air conditioning and bathrooms need improvement
YUN
於 2025 年 1 月住了 3 晚
6/10 一般
Ashley
2025年1月19日
不滿:整潔度、職員與服務和住宿狀況
Lighting in the room very poor. Very dated overall. But spacious
Ashley
於 2025 年 1 月住了 1 晚
8/10 不錯
Chris
2025年1月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very close to West Edmonton Mall, Mayfield Shopping Area and many other stores and services. Executive member rooms required key to access that seperate area of the hotel. The free breakfast was very good. (Buffet Style) unfortunately if you are not a coffee or tea drinker then you have to buy another type of drink separately. I noticed plug-ins for parking which was nice! Hotel is getting pretty old, so even the room I chose which was supposed to be the top choice and newly renovated was pretty standard. Tons of parking available and friendly staff!
Chris
於 2025 年 1 月住了 3 晚
8/10 不錯
Ivanna
家人同遊
2025年1月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to WEM
Ivanna
於 2024 年 12 月住了 2 晚
10/10 優異
Moya
伴侶同遊
2025年1月18日
Second visit and it was wonderful..Steels for a lovely lunch and then up to our room. It was excellent, with the gorgeous separate living room and a lovely dining table. Excellent visit
Moya
於 2025 年 1 月住了 1 晚
4/10 欠佳
Joseph
2025年1月18日
不滿:職員與服務和住宿狀況
The heating in my room was broken. The room was freezing
Joseph
於 2025 年 1 月住了 1 晚
2/10 很差
Andrew
商務旅客
2025年1月17日
Lady at front desk was rude, wouldn’t process my deposit and refused to give a refund when they wouldnt check me in. Many other properties in the area with much better service
Andrew
於 2025 年 1 月住了 1 晚
10/10 優異
Karen
伴侶同遊, 多人同遊
2025年1月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was clean and comfortable. Easy access to Wes Edmonton Mall. Included a very nice breakfast. Would stay again.
Karen
於 2025 年 1 月住了 1 晚
8/10 不錯
chevonne
2025年1月14日
讚好:整潔度和職員與服務
The staff are friendly and the rooms are reasonably clean, it would be nice if the restaurant was open at supper time as well rather than dining in the lounge area
chevonne
於 2024 年 12 月住了 1 晚
8/10 不錯
Nischal
2025年1月13日
Nischal
於 2025 年 1 月住了 1 晚
8/10 不錯
Aiden
伴侶同遊
2025年1月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel
Aiden
於 2025 年 1 月住了 1 晚
6/10 一般
Candace
家人同遊
2025年1月12日
The hotel was fairly clean, staff were nice, accommodation was requested when booking to which I received an acknowledgment email from the hotel and 4 days later when checking in found out it not only was not done and the staff knew nothing about it. Super frustrating.
Candace
於 2025 年 1 月住了 2 晚
10/10 優異
Quinton
家人同遊
2025年1月11日
讚好:整潔度、職員與服務和住宿狀況
When we notified the hotel that we wouldn’t be able to come do to icy road conditions, they kindly let my son take the reservation. The front desk person was very kind to text message several times throughout the night to ensure he was taken care of.
Quinton
於 2025 年 1 月住了 1 晚
8/10 不錯
Kristine
多人同遊
2025年1月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
A package delivered to my hotel room went missing, and there was no CCTV to investigate. The staff offered no assistance in resolving the issue. I stayed for almost 10 days, and the breakfast lacked variety, only alternating between bacon and sausage daily. Also, housekeeping only changes your linen if you asked them which is so difficult because no one answers their direct line. Thanks to the receptionist who helped us out. Other than these, we enjoyed our stay!
Kristine
於 2024 年 12 月住了 9 晚
8/10 不錯
James
2025年1月5日
讚好:整潔度、職員與服務和住宿狀況
Clean and quiet.
James
於 2024 年 12 月住了 2 晚
8/10 不錯
Nathan
家人同遊
2025年1月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The front desk was awesome
Nathan
於 2024 年 12 月住了 3 晚
6/10 一般
Chris
2025年1月5日
讚好:整潔度和職員與服務
It seems like rooms need to be renovated. It wasn't a bad place to stay, but I would choose different stay for its price.
Chris
於 2024 年 12 月住了 1 晚
10/10 優異
Michael
2025年1月5日
讚好:整潔度
Na
Michael
於 2024 年 12 月住了 3 晚
8/10 不錯
Kareem
伴侶同遊
2025年1月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Recommended.
Kareem
於 2024 年 12 月住了 3 晚
6/10 一般
Jennifer
家人同遊
2025年1月4日
讚好:設施服務和住宿狀況
We slept well in our room, which was clean except for the tv remote which had a crusty substance in a couple of places and so we cleaned it. The hallway on our floor (the 4th) was in desperate need of a vacuum. The main entry foyer was clean and in good repair. The front desk staff were generally pleasant.
Jennifer
於 2024 年 12 月住了 1 晚
8/10 不錯
Colleen
家人同遊
2025年1月3日
讚好:整潔度、職員與服務和住宿狀況
Helpful and friendly staff and rooms were clean!
Colleen
於 2024 年 12 月住了 3 晚
10/10 優異
Georgette
親子同遊
2025年1月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stayed with my 5 year old was a perfect place to get to WEM and back. Very convenient location. We also loved the breakfast. Such a great thing! Will stay again!