While I appreciate Edinburgh was busy due to a big music concert, the marathon and it being a English Bank Holiday weekend, the hotel were clearly charging a premium which wasn't deserved!
For the price, I've experienced significantly better accommodation throughput the world.
Some of the opportunities :
- poor water pressure in the shower
- washbasin was cracked
- headboard was tatty and deteriorated
- brown stains on the net window curtains
- no complimentary bathroom extras
Thanks for taking time to review my concerns
David
於 2023 年 5 月住了 3 晚
4/10 欠佳
真實旅客
家人同遊
2021年6月10日
讚好:客房舒適度
不滿:職員與服務和住宿狀況
Worst service Hilton hotel
Checked in at 3am and was told we can park off street as car park was full. Got the ticket on the next day.
Requested one bed but ended up two single bed as we travel with little one. The reception was so rude. How disappointed
真實旅客
於 2021 年 5 月住了 3 晚
8/10 不錯
真實旅客
2020年9月19日
真實旅客
於 2020 年 9 月住了 2 晚
10/10 優異
Dan
2024年11月4日
Friendly and helpful staff. Room was nice. Drinks reasonably priced. Not a great deal of choice eating out though unless you’re prepared to walk some distance.
Dan
於 2024 年 11 月住了 1 晚
10/10 優異
Duncan
2024年10月27日
讚好:整潔度、職員與服務和住宿狀況
Enjoyed our stay and good location
Duncan
於 2024 年 10 月住了 2 晚
4/10 欠佳
Benjamin
家人同遊
2024年10月27日
不滿:住宿狀況
Overpriced hotel for the service, not in great condition, poor service - would avoid in the future
Benjamin
於 2024 年 10 月住了 1 晚
10/10 優異
Ionut
伴侶同遊
2024年10月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel! Clean, quiet, big room, nice breakfast and lovely lebanese restaurant inside the hotel for dinner (Sofia’s Lebanese)!
Location is perfect, walkable distance to the wonderful old and new town of this amazing city!
Ionut
於 2024 年 10 月住了 1 晚
10/10 優異
Sandra
家人同遊
2024年10月20日
讚好:職員與服務、設施服務和住宿狀況
The staff at the reception were very friendly and helpful. The room was also fine and clean. The breakfast was delicious, but there could be a slightly bigger choice. Overall, very nice. Also, the location is very close to the city center.
Sandra
於 2024 年 10 月住了 4 晚
10/10 優異
Darren
商務旅客
2024年10月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice comfortable rooms
Darren
於 2024 年 10 月住了 3 晚
10/10 優異
Gobiga
2024年10月17日
Gobiga
於 2024 年 9 月住了 5 晚
10/10 優異
Lisa
家人同遊, 多人同遊
2024年10月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Parking was an issue. Otherwise this property was excellent.
Lisa
於 2024 年 10 月住了 1 晚
10/10 優異
Lisa
家人同遊
2024年10月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel, very friendly staff and the breakfast was good
Lisa
於 2024 年 10 月住了 2 晚
6/10 一般
George
家人同遊
2024年10月13日
讚好:整潔度和職員與服務
Room tight, breakfast ordinary
George
於 2024 年 10 月住了 1 晚
10/10 優異
GINALDO
多人同遊
2024年10月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel novo com bom café da manhã e quarto confortável.
GINALDO
於 2024 年 9 月住了 3 晚
8/10 不錯
helen
2024年10月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel was nice, clean and the staff were lovely. Breakfast was good when I went early, but later, not so much. Room was really comfortable and I slept really well.
Not the hotel's fault and I should have researched better but it was a little further out of the part of Edinburgh than I needed and wanted to be. But like I said - that was my mistake not a fault of the hotel. All told I would stay there again.
helen
於 2024 年 10 月住了 2 晚
10/10 優異
Jessie
2024年9月22日
讚好:整潔度、職員與服務和住宿狀況
Jessie
於 2024 年 9 月住了 4 晚
10/10 優異
Dennis
伴侶同遊
2024年9月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice sized rooms close to the train station and major tourist sites.