Good staff, if approached with a problem they did there best to fix it. However the hospitality team that delt woth the rooms (fresh towels, toilet roll etc.) Where very slow, last time we requested fresh towels in the morning to get a shower we didnt get them till a few hours later.
The food was expensive, however very tasty and worth the price.
Overall though they were good and would stay here agian.
Kamran
於 2025 年 1 月住了 7 晚
6/10 一般
Euan
家人同遊
2025年1月14日
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
Staff are very friendly and accommodating. The food in the restaurant was not the best however
Euan
於 2024 年 12 月住了 2 晚
8/10 不錯
Connie
家人同遊
2025年1月10日
讚好:整潔度、職員與服務和設施服務
staff was terrific, bed was uncomfortable, rolled to the middle.
Connie
於 2025 年 1 月住了 1 晚
10/10 優異
Melanie
多人同遊
2025年1月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Bien dans lemssemble
Melanie
於 2024 年 12 月住了 1 晚
10/10 優異
Ansil
多人同遊
2025年1月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was great
Ansil
於 2024 年 12 月住了 3 晚
8/10 不錯
Lauren
伴侶同遊
2025年1月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was beautiful, and the service was amazing.
There were a few trays that were left outside rooms near us for a few days and the pool was a bit cold
Overall, we had a lovely stay thank you very much
Lauren
於 2025 年 1 月住了 4 晚
10/10 優異
Amit
2025年1月2日
讚好:整潔度、職員與服務和住宿狀況
Amit
於 2024 年 12 月住了 4 晚
8/10 不錯
Christina
家人同遊
2025年1月2日
讚好:職員與服務和設施服務
I liked that it was 15 minutes to airport but on the other hand it was 24 minutes to city center and transportation is very expensive there. The staff were very helpful and friendly but the room we were in needed a makeover. It’s very old and outdated.not a lot of walking distance restaurants.
Christina
於 2024 年 12 月住了 2 晚
10/10 優異
Grace
2025年1月2日
讚好:整潔度、職員與服務和住宿狀況
We had a lovely stay, and the workers were so kind and accommodating. Would absolutely recommend!
Grace
於 2024 年 12 月住了 2 晚
6/10 一般
Theodessa
家人同遊
2025年1月2日
不滿:設施服務
Loved the facilities but changing rooms were tiny and floor VERY slippery around pool!
Was booked for christmas dinner and had been cancelled by Cast iron grill with no explanation 2 weeks beforehand! Luckily, when I told them I was staying, they quickly rebooked my room!
Theodessa
於 2024 年 12 月住了 3 晚
8/10 不錯
MENGXING
親子同遊
2024年12月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall is good, swimming pool temperature is too low not ideal for family fun.
MENGXING
於 2024 年 12 月住了 3 晚
10/10 優異
Adam
2024年12月20日
讚好:整潔度、職員與服務和住宿狀況
This was a great stay. Airport was really close, and the bus stop was right outside.
Adam
於 2024 年 12 月住了 2 晚
10/10 優異
viviana
2024年12月18日
讚好:整潔度、職員與服務和住宿狀況
Me gusto mucho, sin duda volvere
viviana
於 2024 年 12 月住了 3 晚
10/10 優異
CYNTHIA
家人同遊
2024年12月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Near airport had lovely amenities
We enjoyed the evening meal and breakfast. Accessible
CYNTHIA
於 2024 年 12 月住了 1 晚
8/10 不錯
Uday Govind
家人同遊
2024年12月12日
讚好:整潔度、設施服務和住宿狀況
It is a quiet place .Room was spacious enough. Good room service.
Uday Govind
於 2024 年 12 月住了 3 晚
4/10 欠佳
Jodie
多人同遊
2024年12月10日
讚好:職員與服務
不滿:設施服務和住宿狀況
Unfortunately the spa facilities did not work (the reason we booked this hotel!) the pool was cold (advertised as a heated pool) and had kids swimming lessons taking place every day we were there. The whirlpool was out of use the entire time. It was very disappointing.
Also- if you don’t book breakfast in advance they charge you £18.50 per day (daylight robbery in my opinion- especially when their facilities didn’t work!)
Jodie
於 2024 年 12 月住了 2 晚
8/10 不錯
Minyoi
2024年12月2日
讚好:整潔度、職員與服務和住宿狀況
Minyoi
於 2024 年 11 月住了 2 晚
2/10 很差
Shaan
2024年11月30日
不滿:職員與服務和住宿狀況
X
Shaan
於 2024 年 11 月住了 3 晚
8/10 不錯
Sophia
伴侶同遊
2024年11月24日
讚好:職員與服務、設施服務和住宿狀況
Lovely service from staff, great food, comfy bed. Our only concern was that the bathroom had some mold/grime build up around the taps and in corners. Other than that a lovely stay
Sophia
於 2024 年 11 月住了 3 晚
8/10 不錯
Azamossadat
伴侶同遊
2024年11月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were friendly. Pool and gym facility were good. Had convenient car park.
Azamossadat
於 2024 年 10 月住了 4 晚
8/10 不錯
chris
多人同遊
2024年11月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay free parking and a 10 minute bus ride from outside the hotel to Murrayfield
chris
於 2024 年 11 月住了 1 晚
10/10 優異
adrian
2024年11月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We visited Edinburgh for my husband's birthday. We were welcome in the room with a nice happy birthday card and some cake. Breakfast was full of options and the morning manager( blue suit and glasses) went above and beyond to make us feel welcomed. Check in when we arrived was also very good and the boy Adam from breakfast. We do recommend it .
adrian
於 2024 年 11 月住了 3 晚
8/10 不錯
Stuart
商務旅客
2024年11月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenient hotel on the outskirts of Edinburgh. Despite being near a main road, it is generally quiet. Only one out of two lifts working - not a problem at a quieter time of the year but could be an issue at busy times. Overall an enjoyable stay and would use it again.