Overall, the room is warm and comfortable although it is relatively small, sufficient for move of one person. The bathroom is large and warm. One drawback is the location is not near to Durham town Center (35 -40 minutes walking distance) and go some slopes before reach the hotel.
Chi Chiu
於 2022 年 11 月住了 4 晚
10/10 優異
Colin
2024年11月2日
Colin
於 2024 年 10 月住了 2 晚
4/10 欠佳
Jamie
2024年10月31日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Not great but cheapest place i could find
Jamie
於 2024 年 10 月住了 5 晚
10/10 優異
Sophie
伴侶同遊
2024年10月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This property was amazing, the staff were so lovely. The room was clean and very spacious with a nice comfortable bed clean sheets and a tv. There was tea and coffee in the room also. Amazing stay, will definitely be coming again! M.
Sophie
於 2024 年 10 月住了 1 晚
4/10 欠佳
Graham
2024年10月20日
Graham
於 2024 年 9 月住了 1 晚
2/10 很差
Jean
2024年10月17日
Dirty bathroom
Jean
於 2024 年 10 月住了 1 晚
8/10 不錯
Jithin
2024年10月17日
讚好:整潔度、職員與服務和住宿狀況
Jithin
於 2024 年 10 月住了 3 晚
6/10 一般
Carol
2024年10月14日
讚好:整潔度和職員與服務
Carol
於 2024 年 10 月住了 1 晚
8/10 不錯
Tracey
2024年10月12日
讚好:整潔度、職員與服務和住宿狀況
Tracey
於 2024 年 10 月住了 1 晚
6/10 一般
Neil
2024年10月7日
Neil
於 2024 年 10 月住了 1 晚
4/10 欠佳
Nadia
2024年10月5日
不滿:整潔度、職員與服務和住宿狀況
I’m not sure what this was like as I didn’t stay. When I arrived the pub was busy and being a woman on my own I felt intimidated to go in. When I asked if I could have my money back I didn’t hear anything back so I assume I will not see that again.
Nadia
於 2024 年 8 月住了 1 晚
10/10 優異
Oliver
2024年10月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Cheap, convenient and very friendly staff and locals will use again if around Durham.
Oliver
於 2024 年 10 月住了 1 晚
8/10 不錯
Sara
伴侶同遊
2024年10月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Bedroom was very nice, smaller than expected but clean with everything we needed. Bathroom was lovely. Shame that they don’t make food there anymore, like advertised online.
Sara
於 2024 年 9 月住了 2 晚
4/10 欠佳
Rene
伴侶同遊
2024年9月27日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Its to dirty, smell a cigarrette
Rene
於 2024 年 9 月住了 1 晚
8/10 不錯
Brooke
伴侶同遊
2024年9月23日
讚好:整潔度和職員與服務
Loved staying here it was something very different, the beds were a bit noisy so maybe some new mattresses needed. Would have liked a mirror in the room too! Other than that no complaints, locals downstairs were great and friendly.
Brooke
於 2024 年 9 月住了 2 晚
4/10 欠佳
edward
商務旅客
2024年9月22日
不滿:整潔度、職員與服務、設施服務和住宿狀況
It is what you pay for - so no complaints.
edward
於 2024 年 9 月住了 1 晚
4/10 欠佳
Dominic
2024年9月21日
讚好:職員與服務
不滿:住宿狀況
Very noisy room over the bar which was loud until 1pm
Dominic
於 2024 年 9 月住了 1 晚
10/10 優異
Peter
2024年9月19日
All I ask for is cleanliness, quiet, friendly service and a comfortable bed; I found them all at the Queen’s Head.
Peter
於 2024 年 9 月住了 2 晚
8/10 不錯
Dan
多人同遊
2024年9月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice and clean
Dan
於 2024 年 9 月住了 1 晚
6/10 一般
Jacqui
家人同遊
2024年9月7日
不滿:設施服務和住宿狀況
Not a choice of mine in future
Jacqui
於 2024 年 8 月住了 1 晚
4/10 欠佳
David
多人同遊
2024年9月4日
不滿:整潔度
I stayed for just two nights at the Queens Head.
The room i stayed in was decent & i was happy with until i checked the mattress which was soiled, dirty & stained sadly.
The kitchen facilities available for guests to use was pleasing.
The Queens Head bar is great although as a hotel i would not recommend or stay there again.
This is not only because of the dirty bed mattress
It is down to the noise from bar downstairs & busy road noise outside.
Furthermore The Queens Head is an overpriced Hotel & simply not good value for my money afterall.
David
於 2024 年 8 月住了 2 晚
4/10 欠佳
Kevin
伴侶同遊
2024年8月26日
讚好:整潔度
不滿:設施服務和住宿狀況
Good points: Easy to find / parking / bedding clean / facilities to wash clothes.
Bad points: boarded up windows in pub below / noisy until 1145 pm / bed was v uncomfortable / bathroom small and mouldy.
Kevin
於 2024 年 8 月住了 1 晚
2/10 很差
Gareth
家人同遊
2024年8月25日
不滿:整潔度、職員與服務、設施服務和住宿狀況
AVOID!!!
What a shame, having stayed previously we wanted to give return business to this pub. Arrived and welcomed given key to room. That was the only thing good about our experience.
The bedroom we were in was a family room which had seen better days, the mattress on the double bed was broken. We requested a non smoking room but might as well have not bothered because the amount of smoke in the corridor that then came into the room was constant.
Bathroom was OK but very tired. The kitchenette should be condemned. Two fridges to use but not cleaned, when we stayed their was old mouldy food in both and they were just generally dirty.
Music from the bar was loud as they have changed into a sports bar which they do not list on online booking platforms.
I don't expect glamour for the cost we paid but I do expect a response from the owner. Sadly they have IGNORED all my emails as well as all the calls from the booking site to discuss our stay.
Such a shame
Gareth
於 2024 年 8 月住了 1 晚
8/10 不錯
Janet
多人同遊
2024年8月18日
Room was clean and nice
Janet
於 2024 年 8 月住了 1 晚
2/10 很差
Russell
商務旅客
2024年8月6日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Very disappointing!
Although the price was, I wasn't expecting a top class room. However, as a business traveller, I wasn't expecting music to start at 20:30 and to go all the way to midnight. My room was directly above where the music was being played so I had no chance of even attempting to go asleep. I would definitely not use this hotel again. I will be going back to hotels.com and demanding a refund.