It was a good stay overall, but the staff was somewhat rude and unhelpful. We had booked thru Expedia and were double charged. Hotel staff couldn’t get billing to go through hotel booking service (which was prepaid) so they charged our card without telling us. When we called they essentially told us it wasn’t their problem.
Casey
於 2024 年 11 月住了 1 晚
8/10 不錯
marino
寵物同遊, 多人同遊
2024年11月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Two rooms two bathrooms. Nice people.
marino
於 2024 年 11 月住了 2 晚
8/10 不錯
Becky
2024年11月9日
讚好:整潔度、職員與服務和住宿狀況
Becky
於 2024 年 11 月住了 1 晚
10/10 優異
Thomas
2024年11月7日
Thomas
於 2024 年 10 月住了 2 晚
10/10 優異
Rhonda
2024年11月5日
讚好:整潔度、職員與服務和住宿狀況
Easy access to get in the building for my sister who is handicapped. The staff was very nice and helpful, already made reservations for next year.
Rhonda
於 2024 年 11 月住了 1 晚
10/10 優異
Z
伴侶同遊
2024年11月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
As always it is a great place to stay. We will be back.
Z
於 2024 年 11 月住了 2 晚
10/10 優異
Jolene
家人同遊, 寵物同遊
2024年11月3日
We love that we can bring our dog!! Pet friendly place to stay!
Jolene
於 2024 年 11 月住了 2 晚
10/10 優異
Ronald
2024年11月1日
Ronald
於 2024 年 10 月住了 2 晚
10/10 優異
Niki
商務旅客
2024年10月30日
讚好:整潔度、設施服務和住宿狀況
It was clean and larger that I needed, I was impressed. The service was not amazing, staff acted like they did not want to be there, and the breakfast was not impressive.
Niki
於 2024 年 10 月住了 1 晚
4/10 欠佳
kevin
家人同遊
2024年10月30日
不滿:整潔度、職員與服務、設施服務和住宿狀況
I’m not sure if the person who checked us in even worked at the hotel. They told us a range that breakfast might be available. Both showers in our room had amenities bottles, but they were all bone dry empty. Hotel feels run down.
kevin
於 2024 年 10 月住了 1 晚
6/10 一般
Mark
2024年10月26日
讚好:職員與服務
The hotel is noisy. You can hear everything from the outdoors, cars, people, etc.
Mark
於 2024 年 10 月住了 2 晚
6/10 一般
melissa
2024年10月24日
讚好:整潔度、職員與服務和住宿狀況
We had a very noisy room. Could hear every vehicle that drove by all night long!
melissa
於 2024 年 10 月住了 1 晚
10/10 優異
Anna
多人同遊
2024年10月24日
讚好:職員與服務、設施服務和住宿狀況
Rooms are spacious, but were not cleaned well. Hand prints on windows, smudges on headboards, etc. We love the location, the great breakfast, and the pool area. Staff were kind and accommodating.
Anna
於 2024 年 10 月住了 2 晚
10/10 優異
jeff
2024年10月22日
讚好:整潔度、職員與服務和住宿狀況
jeff
於 2024 年 10 月住了 1 晚
10/10 優異
Dawn
2024年10月22日
讚好:設施服務
Center of every
Dawn
於 2024 年 10 月住了 1 晚
4/10 欠佳
James
家人同遊
2024年10月18日
不滿:整潔度、職員與服務和住宿狀況
The location is great, but the property was below average. No soap in bathroom, phone didnt work, unexpected charges, thin walls, unfriendly staff.
James
於 2024 年 10 月住了 1 晚
8/10 不錯
Wendy
2024年10月18日
讚好:整潔度、職員與服務和住宿狀況
Wendy
於 2024 年 10 月住了 1 晚
10/10 優異
Joseph
家人同遊, 伴侶同遊, 多人同遊
2024年10月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
A nice property nestled right into the crazy that is Canal Park. I love the elevators requiring card insertion, as extra security is never a bad thing. The staff was awesome, always having answers and being very efficient with our requests. The breakfast buffet was very good! The only downsides were the phones in our room not having their cords attached, and the shower drain was not sloped enough or unclogged to properly drain the water during showers. Other than that, it was a great stay!
Joseph
於 2024 年 10 月住了 2 晚
8/10 不錯
Joel
伴侶同遊
2024年10月14日
讚好:整潔度、職員與服務和住宿狀況
Good place to stay
Joel
於 2024 年 10 月住了 2 晚
6/10 一般
James
家人同遊
2024年10月13日
不滿:職員與服務和住宿狀況
Tiny pillows. Very limited and inconvenient parking. Staff is burned out and over worked. Thin walls. Based on pricing, I expected more.
James
於 2024 年 10 月住了 2 晚
4/10 欠佳
Skylar
親子同遊
2024年10月13日
讚好:職員與服務
The room was very warm, had the thermostat set to 50, but our room stayed 75 . I heard other people complain about their rooms being warm as well. Took kids swimming and the pool was freezing. There were homeless people in both entryways of the building.