Stains all over room, curtains tore, molding falling off window, most of electrical sockets didn't work, breakfast was a joke pool not functional
Amanda
於 2024 年 11 月住了 2 晚
4/10 欠佳
Lisa
2024年11月13日
不滿:整潔度、職員與服務和住宿狀況
the room was filthy. Dust and cobwebs on the ceiling and curtains...and the carpet was not suitable to even walk on without shoes. Top bedding was dirty. The bathroom was decently clean. The price was the only plus.
Lisa
於 2024 年 11 月住了 2 晚
8/10 不錯
Amanda
伴侶同遊
2024年11月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent place to stay
Amanda
於 2024 年 11 月住了 1 晚
8/10 不錯
Jill
家人同遊
2024年11月4日
讚好:職員與服務和設施服務
The hotel needs some updating. Starting to show age. Beds were nit bad for comfort.
Jill
於 2024 年 11 月住了 1 晚
8/10 不錯
Rose
伴侶同遊
2024年11月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Breakfast was good. Love Five hygiene products.No elevator very difficult for 2 seniors to climb stairs with stuff to stay..
Did not have 2 bedside lamp/light or plug in on both sides of the bed. Had to plug in phone and hear ing aid charger on desk which was across the room #231.
Rose
於 2024 年 10 月住了 2 晚
4/10 欠佳
Timothy
伴侶同遊
2024年11月3日
In very poor condition for a $150 a night motel
Timothy
於 2024 年 11 月住了 2 晚
8/10 不錯
JIM
2024年10月29日
讚好:住宿狀況
JIM
於 2024 年 10 月住了 1 晚
8/10 不錯
Yvonne
2024年10月28日
讚好:整潔度、職員與服務和設施服務
We always stay here when we go to Dubuque
Yvonne
於 2024 年 10 月住了 2 晚
4/10 欠佳
Michael
2024年10月27日
不滿:設施服務和住宿狀況
Easy access to location, very dated furnishings. The bed in our room was so worn out, it had very deep dents in both sides, flat pillows, overall not a comfortable bed/bedding.
Michael
於 2024 年 10 月住了 2 晚
6/10 一般
Mark
2024年10月27日
讚好:職員與服務和設施服務
The lady at check in was very friendly and knew her job. Have to go outside to use the quickest route to room, run down a bit, older, bed was good and clean as were the bathrooms. Entering the hallway to our room there was a strong strong smell of weed. Our key didnt work when we tried it, but check in lady walked us back to our room (outside) after we had to walk back to the desk because we couldnt get our key to work. It should be cheaper priced. Not bad for one night, but not our 1st pick.
Mark
於 2024 年 10 月住了 1 晚
2/10 很差
Barb
家人同遊
2024年10月23日
For $160 plus a night I had torn curtains, pilly sheets, no Kleenex. Won’t recommend that place to anyone. The staff was rude. Wyndham hotels are getting worse
Barb
於 2024 年 10 月住了 2 晚
10/10 優異
Laurie
2024年10月15日
讚好:住宿狀況
Laurie
於 2024 年 10 月住了 4 晚
4/10 欠佳
Ann
多人同遊
2024年10月14日
We did not like the lay out of the property. The room had kind of a weird smell. Carpet had lots of stains. Staff didn’t come to front desk for check in until we had called the phone for quite some time.
Ann
於 2024 年 10 月住了 2 晚
2/10 很差
Daren
家人同遊
2024年10月9日
不滿:整潔度、職員與服務、設施服務和住宿狀況
It was dirty. Room wasn’t available when we arrived with no ETA of when it would be ready.
Advertised bar and they haven’t had a bat since Covid.
Sheets had holes. grout missing mold showing.
We checked out 3 days early and ate the cost because it was so disgusting
Daren
於 2024 年 10 月住了 4 晚
10/10 優異
真實旅客
家人同遊
2024年9月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2024 年 8 月住了 1 晚
10/10 優異
真實旅客
家人同遊
2024年9月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2024 年 9 月住了 1 晚
4/10 欠佳
Terra
親子同遊
2024年9月25日
不滿:職員與服務、設施服務和住宿狀況
No wifi
Terra
於 2024 年 9 月住了 1 晚
2/10 很差
真實旅客
2024年9月23日
不滿:整潔度、職員與服務、設施服務和住宿狀況
It makes me very sad to have to write this review. First of all, our card was charged before we even checked in. Upon check in the front desk attendant told us that the faucet on the hot tub was broken so don’t bother calling about it. You’d need a pliers to get it on. (We paid extra to have a hot tub in the room). The TV did not work at all. We were told too bad and that we would get a “nice discount”. The next day the TV still did not work and when we tried to use the hot tub the drain plug would not come up so we were unable to. The room was nasty. Stains and mold. When we checked out the staff was rude. We were told the GM would call us back and that never happened. We stayed here years ago and it was not like this. The place must have switched hands and gone WAY downhill. The whole place was super hot too. We didn’t take a chance on the breakfast because the state of the property was so bad you would not want to eat there. There are many other hotels in Dubuque that are better. Based on this experience we will never stay here again. This could have all been resolved without a bad review if our phone call had been returned.
真實旅客
於 2024 年 9 月住了 2 晚
8/10 不錯
John
2024年9月23日
讚好:職員與服務
不滿:整潔度
I don’t think the windows in the pool area have been cleaned in weeks. Many spiderwebs with spiders in them on the inside windows.
John
於 2024 年 9 月住了 1 晚
8/10 不錯
Nancy
2024年9月23日
讚好:設施服務
It was good
Nancy
於 2024 年 9 月住了 1 晚
8/10 不錯
真實旅客
2024年9月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Stayed there before due to location for purpose and staff has been very helpful and accommodating to our needs