It was a really nice hotel and the location was just perfect. Just a few minutes away from Dubai Mall and Burj Khalifa, and has a lot of great restaurants around.
It's a beautiful hotel located right beside the Dubai mall. It's convenience to explore Dubai by Metro but the service level does not quite match with the luxury image, particularly the breakfast cafe where we were not welcomed by any more nor led to the table. When we asked for one more cup of coffee at 11:05, the waiter simply replied "it's closed" but I saw the coffee machine was there all the time....
There are plenty of luxury hotels. in Dubai or nearby, I might experience the others next time if I return to Dubai for the vacation or business trip.
YI Chun Cindy
於 2020 年 1 月住了 1 晚
2/10 很差
真實旅客
2019年9月16日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
不建議住這間酒店,設備太舊,同樣價格可以住阿曼尼,服務人員態度不好,嚴重排斥華人
真實旅客
於 2019 年 9 月住了 1 晚
10/10 優異
真實旅客
2019年8月31日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 8 月住了 1 晚
8/10 不錯
Syliva
2019年6月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice Hotel to stay
Perfect place to stay in down town closed by Shopping mall ,
and Burj Khalifa, Thai restaurant is good , but their spa
is no good
Syliva
於 2019 年 5 月住了 3 晚
6/10 一般
真實旅客
2019年4月26日
Bad service from front desk manager
I was checked in by front desk James( he was very nice and attentive), which everything went smoothly despite the long queue as he is the only one on duty. Once I went to the room and found out there were blood stain on the bed sheet. It was midnight, so I waited until the day after to tell the front desk Jeraldine. She called housekeeping but unfortunately when I went back to the room at night the same bed sheet with blood stain is still there. Jeradine checked me out on my last day and I informed her housekeeping did not change the bed sheet and rarely a five start hotel have blood stain in the room. She was very nice, apologised and waived the 3 breakfast I’ve had. She informed her manager Islam after. Islam then asked if I’m from China, which does not relate to anything..... I’m not from China but does being Chinese stop you from apologising for your attitude? He made me felt like he was racist to Asians at that point. For being a duty manager, he should be well trained to handle situation like these. I asked for hotel general manager’s email and he wouldn’t give it to me, which is pretty unusual. The hotel location (Burj Khalifa and Dubai mall) and restaurants were great. I do like that the connecting rooms they have a door outside the two room doors which gives convenience to family travellers to walk around.
真實旅客
於 2019 年 4 月住了 2 晚
10/10 優異
Dong
2019年2月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
非常好体验 地段好 早餐好
Dong
於 2019 年 2 月住了 2 晚
10/10 優異
Chan Un
2018年6月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
連接杜拜Mall非常方便
Chan Un
於 2018 年 5 月住了 2 晚
10/10 優異
真實旅客
2018年5月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
可以再次回来的酒店
市中心非常好,去迪拜Mall很方便,看灯光秀和喷泉很方便,推荐酒店!
真實旅客
於 2018 年 4 月住了 3 晚
8/10 不錯
真實旅客
2018年5月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Conveniently located downtown
Great location within walking distance to Burj Khalifa and Dubai mall. Also located near many restaurants. Quick check in. Staff were friendly overall. Concierge seemed a little impatient when helping with planning a tour. Clean and spacious room. Had partial view of Burj Khalifa from certain vantage points of the hotel. Should have taken advantage of it for the location.
真實旅客
10/10 優異
真實旅客
2018年2月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
8/10 不錯
Sameer
伴侶同遊
2024年11月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Location
Sameer
於 2024 年 11 月住了 5 晚
2/10 很差
Zainab
2024年11月19日
Zainab
於 2024 年 10 月住了 5 晚
6/10 一般
Kevin
2024年11月19日
讚好:整潔度和職員與服務
The rooms are really outdated and not well design.
Specially the bathroom.
For similar price you can have a noce room at fourseason