Lift not in use. Booked before we knew. Main reason we booked as both of us struggle with stairs. Booked through hotels .com. and they state lift not in use overnight. My fault as i didn't check on the hotel site. They did show lift out of action. Lesson learnt. Bathroom very small and dated. Room basic as expected, clean and had kettle etc.
Breakfast was included. Juice,cereal, bacon etc. Very good. Asked for a slight change and it was no problem. Delia the lady was amazing. Nothing too much trouble. She moved us to a first floor room after explaining the problem with stairs. Bar not open. Shame as it would have been nice to have a nightcap and perhaps a chat with other guests.
Overall a basic hotel. No frills. Service and staff very good.
Kathleen
於 2024 年 9 月住了 7 晚
10/10 優異
David
2024年9月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good value hotel
David
於 2024 年 9 月住了 5 晚
10/10 優異
Nigel
2024年9月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was great being central for everything.
Nigel
於 2024 年 8 月住了 7 晚
10/10 優異
Rita
2024年9月2日
Rita
於 2024 年 8 月住了 5 晚
8/10 不錯
David
2024年8月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A good basic B&B hotel on the prom.
I opted for a single room with shared bathroom, which worked for me. The bathroom was up a flight of stairs so won't suit everyone. The staff team are great and look after you very well, and the breakfast was good and freshly cooked. All in all it was a good experience staying here
David
於 2024 年 8 月住了 6 晚
10/10 優異
Philip
2024年8月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Philip
於 2024 年 8 月住了 4 晚
10/10 優異
Alison
2024年8月21日
讚好:整潔度和住宿狀況
Very clean property, convenient, sea front, breakfast included
Alison
於 2024 年 8 月住了 3 晚
10/10 優異
Ryan
多人同遊
2024年8月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ryan
於 2024 年 8 月住了 3 晚
10/10 優異
Bobby
2024年8月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Izzi and team were so caring and hospitable during my marathon run stay. So convenient and just what the doctor ordered, will be back there soon.
Bobby
於 2024 年 8 月住了 3 晚
2/10 很差
Dorothy
家人同遊
2024年8月9日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The place is dirty and the owner is only interested in getting your money. Tried to cancel after receiving an email saying the lift wasn’t working, got a definite NO. Explained that my 80 year old mother was going and she couldn’t make it upstairs due to illnesses, still a definite NO. I could cancel she said but I wouldn’t get any money back. Unable to book anywhere else due to lack of funds we went to the hotel to was told by an elderly woman that we would be in a room on the top floor, when I told her my mum couldn’t manage the stairs she said she was the same age and goes up and down the stairs about 20 times a day so asked to speak with the owner. After numerous excuses and being told that the owner is a feisty one and won’t put up with any fuss she came 3 hours after we got there bounding in shouting that we paid for the top floor room. She eventually after talking with Expedia she changed our room to a first floor room and that she was only letting us stay because of my mother. The room was dirty and there was water marks on the curtains, I have taken loads of pictures to prove what I’m saying is true. I had to help my mother up the main flight of stairs, easier said than done and took 10 minutes each time then up 4 stairs with no rail to hold onto then there was a 45 degree slope upwards to the room. The owner wouldn’t even look at me throughout our stay. Whether she thought that I was just trying it on by asking for a refund she was determined not to give in.
Dorothy
於 2024 年 7 月住了 4 晚
10/10 優異
David
2024年8月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
David
於 2024 年 7 月住了 12 晚
2/10 很差
Jakub
商務旅客
2024年7月24日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
NEVER BOOK THIS PLACE AGAIN
worst place in Douglas
Jakub
於 2024 年 7 月住了 7 晚
6/10 一般
John
2024年7月22日
讚好:整潔度
Cheap, basic but clean. Limited breakfast but it was hot and tasty. Staff not the friendliest but ive seen far worse. Overall fine for a short, affordable stay.
John
於 2024 年 7 月住了 4 晚
10/10 優異
Kevin
2024年7月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Pleasant stay with friendly service
A very pleasant stay. A great option for a budget hotel. The room was small but well laid out with everything I needed. Staff were friendly and helpful, especially at breakfast. Breakfast was good - a pleasant full English with cereals, juice, and a good jug of coffee. Good seafront location and convenient for the electric railway and some nearby bars and restaurants. An enjoyable 25 min walk along the seafront to the town centre, and there were also buses. Good value for money.
Kevin
於 2024 年 7 月住了 3 晚
10/10 優異
roger
2024年7月1日
The property was in a fine state of repair. The lady looking after it could not have been more helpful. It was warm and clean.
roger
於 2024 年 6 月住了 5 晚
10/10 優異
Emma
2024年6月25日
讚好:整潔度、職員與服務和住宿狀況
Lovely place to stay , just a little dated
Emma
於 2024 年 6 月住了 3 晚
10/10 優異
Rick
2024年6月14日
Rick
於 2024 年 5 月住了 14 晚
10/10 優異
Lee
2024年6月7日
讚好:整潔度、職員與服務和客房舒適度
Very happy
Lee
於 2024 年 6 月住了 3 晚
4/10 欠佳
Markku Juhani
2024年5月17日
讚好:職員與服務
Booked by Expedia and their homeside is the elevator is working but now here
Markku Juhani
於 2024 年 5 月住了 7 晚
8/10 不錯
barry
2024年4月11日
讚好:整潔度和住宿狀況
Breakfast is served in the morning, I don.t eat before NOON.
barry
於 2024 年 4 月住了 7 晚
4/10 欠佳
Frosulla
2023年11月9日
Frosulla
於 2023 年 11 月住了 3 晚
8/10 不錯
Mateusz
2023年10月30日
不滿:住宿狀況
Mateusz
於 2023 年 10 月住了 3 晚
8/10 不錯
Amy
2023年9月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great service
Was as stated and the host was super accomodating and thinking of the little things like my sweetners in the morning. she made everyone welcome these things are what makes a hotel stand out. Only negative was slightly uncomfortable bed.