When we arrived, there were a few guys smoking right in front of the door and I had to walk through a cloud of smoke to enter. A designated smoking area should be somewhere other than the front door! As I approached the front desk, two staff members were chatting and completely ignored me until they finished their conversation and one lady left. Then the other lady just turned and looked at the computer and asked if I had ID with me. The rooms was spacious and clean except a dirty face cloth was left hanging over the shower. The bed was very comfortable and temperature in the hotel was perfect. The breakfast was excellent! There were tasty omelets, two types of sausages, biscuits with gravy, breads and bagels were individually wrapped, and there were lots of cold items as well. Good value for the price paid!