Went to the restaurant to order pizza..sat there for 10 minutes and nobody came out to help us...went down the street and gave our business elsewhere. The gentleman that worked at the front desk was pleasant...pool closed...no server in restaurant....could hear all the traffic on the freeway.
Tami
於 2024 年 11 月住了 1 晚
6/10 一般
Angela
2024年11月18日
不滿:住宿狀況
Angela
於 2024 年 11 月住了 1 晚
6/10 一般
Nicole
親子同遊
2024年11月17日
I did not like that it took over 40 minutes to check in, I got there at 3:20pm and was checked in at 4:10pm
Nicole
於 2024 年 11 月住了 1 晚
2/10 很差
Pam
家人同遊, 商務旅客
2024年11月16日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Not hot water
Hot tub not working
Breakfast was a joke
Drug smells in hallway
Run for your life
Pam
於 2024 年 11 月住了 1 晚
2/10 很差
Amy
家人同遊, 親子同遊
2024年11月10日
不滿:職員與服務和住宿狀況
We didn’t check in till 9:20 pm. We could swim the night of. Woke up had breakfast, and got dressed to swim by 9:15 because online says the pool opens from 9-11…NO lifeguards. Pool won’t open. I asked the front desk and showed them the website saying the 9-11 time and they could have cared less! Now after everything we only get 1 hours to swim. What pool opens from 10-11??? Wrf! Horrible waste of our time and money. Pool should be open 8-11 WITH lifeguards for guests!
Amy
於 2024 年 11 月住了 1 晚
10/10 優異
Michael
親子同遊
2024年11月10日
讚好:整潔度、職員與服務和住宿狀況
The kids enjoyed the water park emensely.
Michael
於 2024 年 11 月住了 1 晚
8/10 不錯
Brenda
親子同遊
2024年11月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
My granddaughter enjoyed the water park, except it got to crowded with bigger kids for her to enjoy. Staff very accommodating with the issues we had arise
Brenda
於 2024 年 11 月住了 1 晚
6/10 一般
Andrea
2024年11月8日
Andrea
於 2024 年 10 月住了 1 晚
4/10 欠佳
Thomas
親子同遊
2024年11月4日
讚好:整潔度和設施服務
Property had many amenities to offer but all were understaffed, so many were slow to serve. The other problem was a woman who was crying outside our room from 4:30am on. she gave detailed descriptions of her problems with her boyfriend and her wailing was relentless. No good coffee was provided, and breakfast was not served until 7:30 am. We were afraid that breakfast would be understaffed as well so we went to IHOP for breakfast. I would not recommend this property even though it has much to offer.
Thomas
於 2024 年 11 月住了 1 晚
10/10 優異
Jamie
2024年11月3日
Jamie
於 2024 年 9 月住了 2 晚
6/10 一般
shawn
家人同遊, 寵物同遊
2024年11月3日
讚好:整潔度和職員與服務
TV controller not in the room, pool closed, place almost deserted rather eerie but desk guy was good
shawn
於 2024 年 10 月住了 1 晚
6/10 一般
Amy
2024年10月28日
讚好:職員與服務和住宿狀況
不滿:整潔度
My room had cockraches! The staff assisted with room change but was a MAJOR inconvenience! Staff took my number for manager to call. Never received any response. Want my money back!
Amy
於 2024 年 10 月住了 1 晚
10/10 優異
Adriana
親子同遊
2024年10月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
My family and I enjoyed the stay. Night staff went above and beyond to get us a remote for our room. Loved the view of the water park.
Adriana
於 2024 年 10 月住了 1 晚
4/10 欠佳
Anne
家人同遊, 親子同遊, 伴侶同遊
2024年10月21日
不滿:職員與服務和住宿狀況
The free breakfast was the smallest I'd ever seen. We spent 2hrs waiting for our room to be ready, beyond the 4pm check-in. The onsite restaurant had no one working, so after waiting quite a while, we left and walked to a different restaurant down the road.
Anne
於 2024 年 10 月住了 1 晚
6/10 一般
Damarys
伴侶同遊
2024年10月20日
讚好:職員與服務和設施服務
The location is good, the staff was nicer than over the phone and I guess if you are travelling with kids the water park would be great. I didn't like the room in general, smell very bad and everything inside looked old. The keys didn't work most of the time and that could get frustrating. Easy check in and check out. Great parking. I never saw the pizza @breakfast and besides that all they had was yogurt, cereals and granola bars.
Damarys
於 2024 年 10 月住了 5 晚
2/10 很差
Heather
家人同遊
2024年10月20日
讚好:整潔度
不滿:住宿狀況
No towels in the pool area hot tub was not hot and didn't work that good
Heather
於 2024 年 10 月住了 1 晚
4/10 欠佳
Casey
2024年10月18日
不滿:整潔度和住宿狀況
Casey
於 2024 年 10 月住了 1 晚
8/10 不錯
Benjamin
2024年10月16日
讚好:整潔度和住宿狀況
不滿:職員與服務
Employee checking me in was condescending and altogether rude. Thankfully, the rest of the staff was not like him.
Benjamin
8/10 不錯
Joseph
2024年10月14日
Joseph
於 2024 年 10 月住了 1 晚
2/10 很差
Amber
家人同遊, 親子同遊
2024年10月13日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Check in was fine. However that was the only thing. Bathroom door didn’t close or latch. Pool shut down early Saturday night. Was going to eat at Boss’ Pizzeria but it was so dirty I am going to call the health department. Lifeguards were LATE and/or didn’t show on Sunday so they only opened half of the pool. (After multiple parents complained.) Continental breakfast was a joke. There was a small selection of cereal with a gallon of milk on ice and the coffee was out. Very disappointed!
Amber
於 2024 年 10 月住了 1 晚
8/10 不錯
Castine
家人同遊
2024年10月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Breakfast was bad
Castine
於 2024 年 9 月住了 5 晚
10/10 優異
Jessica
家人同遊, 伴侶同遊
2024年10月6日
讚好:整潔度、職員與服務和住宿狀況
Great place to stay! Thank you!
Jessica
於 2024 年 10 月住了 1 晚
8/10 不錯
Rachell (Eddyville)
2024年10月6日
Rachell
於 2024 年 9 月住了 2 晚
6/10 一般
Haily
2024年10月5日
Haily
於 2024 年 9 月住了 3 晚
6/10 一般
Haily
伴侶同遊
2024年10月4日
不滿:職員與服務、設施服務和住宿狀況
Keys have to be reset everyday to get into your room