We had to have our room changed three times. The first room did not have pillows, lightbulbs, trash cans, and was not clean the second room. It had bed linen on the floor, dirty towels, and of course the bed was not made. The third room was made in with pillows it had an iron and no ironing board the toilet ran all night, and there was a hair in the ice bucket. The lady at the Check encounter was very nice and pleasant about having to change our room so many times.