2/10 很差
Catherine Helen
伴侶同遊
2024年4月17日
不滿:整潔度、職員與服務和住宿狀況
We didn’t get to stay in this property, so impossible to review , we were moved to another hotel in the group , because of low occupancy, however on our first night we were the only people in the new hotel everything shut bar restaurant and front door at 4pm , we were alone all night . , not happy , I also booked Palu Verde as an adults only , , the new hotel was not and didn’t want children around , if I did I wouldn’t have requested an adult only hotel , I called Expedia the next day and miraculously the bar stayed open , I have been offers a £110 voucher , not good enough , more people did arrive towards the weekend, including children !! The Hotel we were moved to was lovely and the staff when there were great but it was not what I booked . This will be taken further.
Catherine Helen
於 2024 年 4 月住了 7 晚