It's location is very well for Denali tour. Resort is quiet and confutable in night.
Jiannan
於 2017 年 9 月住了 1 晚
10/10 優異
jida
2016年9月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
便利
非常好
jida
8/10 不錯
Wah Ying
2016年8月19日
讚好:整潔度、住宿狀況和客房舒適度
Wah Ying
10/10 優異
Raymond
2024年10月31日
Raymond
於 2024 年 7 月住了 1 晚
10/10 優異
John
2024年10月11日
讚好:整潔度和住宿狀況
不滿:職員與服務
John
於 2024 年 8 月住了 1 晚
4/10 欠佳
Barb (Cranberry Portage)
家人同遊
2024年10月4日
不滿:職員與服務和設施服務
Was told at check in there was no parking near room. Would have to walk or take shuttle. Was told that the complex "catered to bus tours, not car travelers". One king bed instead of two beds. When questioned, was told a king can fit 4 people. Was told nothing available. I said I booked 2 beds, Was asked how I booked. I said through Expedia. "Supervisor" said - "Oh that's what the problem is". Was made to feel it was my fault they did not have what I reserved.
No internet from room. Had to leave complex to find a "public space". Vending machines empty. Cardboard cups instead of glass (glass is MORE sustainable) for $300/night. I don't think there was ever coffee in the room. Took an hour to get settled after 10 hour drive - not fun. The "luxury" we expected to get was only superficial and mostly the grounds (which were beautiful). Grumpy staff, Whole experience turned us off. Guess we are just not "cruise" people. Definitely not what we were expecting.
Barb
於 2024 年 9 月住了 1 晚
8/10 不錯
mike
家人同遊
2024年9月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
went a year end received great price
mike
於 2024 年 9 月住了 2 晚
8/10 不錯
Winnie
伴侶同遊
2024年9月25日
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
NA
Winnie
於 2024 年 9 月住了 1 晚
10/10 優異
真實旅客
家人同遊
2024年9月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good place to stay
A unique, fun place to stay. Hotel staff was very accomodating in helping us to have a room that met my disability needs. Shuttle met us at railroad and took care of getting our luggage to our room.
真實旅客
於 2024 年 9 月住了 1 晚
6/10 一般
Akash
2024年9月21日
讚好:整潔度和住宿狀況
不滿:職員與服務
Very bad front desk
Akash
於 2024 年 9 月住了 1 晚
6/10 一般
Rick
2024年9月21日
讚好:整潔度和住宿狀況
不滿:職員與服務
Great location. Not enough car parking spaces. Terrible front desk service. It was end of season so help was ready to leave. Only Sophie and Jonathan--2 servers in Karstens restaurant were superb!
Rick
於 2024 年 9 月住了 1 晚
6/10 一般
JOSE FLORES
伴侶同遊
2024年9月21日
不滿:住宿狀況
Extremely well located right next to park entrance. But hotel is very poorly planned, you have to wait for a shuttle or walk far away from only 2 small parking lots. There is no housekeeping and food is very overpriced.
JOSE FLORES
於 2024 年 9 月住了 3 晚
10/10 優異
Gary
家人同遊
2024年9月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Gary
於 2024 年 9 月住了 2 晚
6/10 一般
Maripat
2024年9月19日
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
Check in is 3. At 3:30 I checked in and was told the room may or may not be clean, but if it wasn’t I could leave my stuff in the room and comeback later. Why would they give me a room if they didn’t know it was clean and why would I leave my stuff there? The clerk was quite distracted by two coworkers who weren’t busy. Service was poor for lunch. I was finally given a menu and told what they didn’t have, but no one ever came back for my order. I left and ate elsewhere. Parking was inadequate. People were double and triple parked in the overflow lot. It was late in the season so who knows what it’s like in summer. BTW this property is owned by Holland American cruise line.
Maripat
於 2024 年 9 月住了 1 晚
10/10 優異
Nancy J
2024年9月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Washers
The self serve washers were run by an app that did not work. Staff was able to start them with their over-ride. Glad to have them available
Nancy J
於 2024 年 9 月住了 2 晚
8/10 不錯
John
家人同遊
2024年9月18日
讚好:整潔度和職員與服務
John
於 2024 年 9 月住了 2 晚
2/10 很差
Steven
2024年9月17日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Paid for a suite and got a crooked floor, broken lock on the paito so we couldn't be secure, smelled of intense cleaner, and if you want to watch anything on the television at night forget about it. Highly don't recommend and do not trust.