I stayed here over a week. The place is clean. Chef Sanjay and all other staff was great. I recommend this to anyone travelling to this area. :)
Daljit
於 2024 年 9 月住了 2 晚
10/10 優異
Pranav
家人同遊
2024年8月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Pranav
於 2024 年 8 月住了 1 晚
10/10 優異
真實旅客
商務旅客
2024年8月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent property !
Great staff. Clean hotel. Good Spa.
真實旅客
於 2024 年 8 月住了 1 晚
6/10 一般
Sharon
商務旅客
2024年6月29日
讚好:整潔度
Nice but not tranquil.
It is located in a very bustling area of DehraDhun, set back from the main road. Unfortunately due to the huge amount of development in the area, it’s not as tranquil as one would expect. On top of that, inside is loud as well with music blaring in lobby and restaurants.
The staff are exceptionally polite and helpful and the food was delicious. Rooms are spacious and clean.
If you are not expecting a super peaceful place, then I think you will enjoy this hotel.
Sharon
於 2024 年 6 月住了 1 晚
10/10 優異
Monica
家人同遊
2024年6月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Monica
於 2024 年 6 月住了 3 晚
10/10 優異
Ashish
2024年6月9日
Ashish
於 2024 年 6 月住了 2 晚
8/10 不錯
niti
家人同遊
2024年6月9日
讚好:整潔度、職員與服務和住宿狀況
It was a good stay
niti
於 2024 年 6 月住了 2 晚
6/10 一般
SACHIN
家人同遊
2024年5月13日
不滿:整潔度
TOILET WAS STINKING WITH SEWER GAS SMELL
SACHIN
於 2024 年 5 月住了 1 晚
10/10 優異
lokesh
2024年4月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellant property
Excellent property to stay in, very polite and courteous staff. Amazing food and ambience.
lokesh
於 2024 年 4 月住了 2 晚
10/10 優異
Sneha
2024年3月5日
讚好:整潔度、職員與服務和住宿狀況
Sneha
於 2024 年 3 月住了 3 晚
10/10 優異
真實旅客
多人同遊
2024年1月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2024 年 1 月住了 3 晚
10/10 優異
Vipul (Livermore)
2023年9月3日
讚好:整潔度、職員與服務和住宿狀況
Simply awesome. Every member be it in kitchen, serving or at desk are terrific and follow the theme of providing great hospitality
Vipul
於 2023 年 8 月住了 3 晚
10/10 優異
SRIKANTH
家人同遊
2023年8月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Not been at the Hyatt before but we were treated exceptionally at this hotel.
The level of hospitality was beyond expectations and the staff made sure we were treated with great affection. The decor is superb and the rooms were large spacious and airy. Food was excellent and the breakfast buffet was full
Of great choices of Indian and international cuisine. 10 on 10 for hospitality. If ever visiting Dehradun, stay here.
Special thanks to Satyam, Shivangi, Ishvi, Aarshi, Saurav and Pawan.
SRIKANTH
於 2023 年 8 月住了 1 晚
10/10 優異
Shivom
家人同遊
2023年7月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful for a weekend break
The rooms are spacious and the hotel staff is very service friendly, the Range restaurant has a great selection of food and there is live music in the morning and evenings. The views from the pool are lovely and the rooftop bar is great as well.
Shivom
於 2023 年 7 月住了 2 晚
4/10 欠佳
Rohit
家人同遊
2023年6月28日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Poor service, Poor management
Overall a very poor experience at the hotel.
Guests from nearby rooms making noise past 10 p.m. followed by maintenance work being carried out well past 12 midnight. This occurred on 2 nights of our short 3 night stay. The hotel staff including the General Manager and his Deputy are not aware of what works were happening in the hotel. (attached picture shows work being carried out in nearby rooms)
It took 20 mins to get a beverage after an order was placed at the sky bar (in addition, the bar does not have drinks that are listed on their menu).
When a la carte food was requested to be delivered to the room, we had to chase up why it was not done - an hour after the request.
The ceiling at the Regency club collapsed while having lunch due to water ingress and water was continuously dripping from the roof. It was lucky that we were sitting a table away or serious injury could have occurred.
A lot of lip service is promised by the management but in reality there is no idea of hospitality whatsoever.
It is not a 5 star hotel by any stretch - a 2 star with amenities at best.
Understaffed with the number of guests they have and their pool is best to fit 20 people in a hotel that has over 100 rooms.
Having spent 2000 USD, this is by far the worst hotel experience we have had as a family. The Hyatt brand used to represent some level of service and hospitality but this hotel goes a long way to taint it and is a real shame. Would strongly advise against staying here at all.