Good, a little shabby in places but overall nice and clean and pleasant staff
Derek
於 2024 年 10 月住了 1 晚
10/10 優異
Neil
2024年10月8日
讚好:整潔度、職員與服務和住宿狀況
One night dance stopover
Neil
於 2024 年 10 月住了 1 晚
10/10 優異
Julie
伴侶同遊
2024年10月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stayed at the hotel to go to a wedding off site the staff greeted us in a professional manner and very helpful they even ordered a taxi for us to go out.
Breakfast was lovely and the staff cleaned the tables very quickly (it was really busy due to a wedding reception taking place at the hotel.
This is 2nd time we have stayed at this hotel.
My partner was happy as it only takes 2 minutes to fill the bath. :-)
Julie
於 2024 年 10 月住了 1 晚
10/10 優異
Charlotte
伴侶同遊
2024年10月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
A pleasant surprise. Very clean and staff were lovely.
Charlotte
於 2024 年 9 月住了 1 晚
8/10 不錯
Carol
家人同遊
2024年9月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel and room were spacious.nice linen and comfy bed.
The breakfast staff were very helpful
The pool sauna and steam were extra
As were towells.
A lovely stay for wedding guests
Carol
於 2024 年 9 月住了 2 晚
10/10 優異
david
2024年9月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very well-maintained hotel, spacious bedroom with nice furnishings, large bed, maybe Superking size. Bath as well as shower. Excellent breakfast choice from the buffet: good range of cooked items, cereals, mixed berries, croissants etc. I find the hotel convenient for Silverstone.
david
於 2024 年 8 月住了 2 晚
10/10 優異
Kathleen
2024年9月9日
讚好:整潔度、職員與服務和住宿狀況
Enjoyed our stay room was clean .the bed was very comfortable . would book again
Kathleen
於 2024 年 9 月住了 1 晚
10/10 優異
Neil
2024年9月8日
Neil
於 2024 年 9 月住了 1 晚
10/10 優異
James
2024年9月1日
讚好:整潔度、職員與服務和住宿狀況
Lovely hotel, helpful & friendly staff
James
於 2024 年 8 月住了 1 晚
8/10 不錯
Philip
2024年8月24日
Philip
於 2024 年 8 月住了 4 晚
8/10 不錯
Fiona (Twickenham)
2024年8月7日
不滿:住宿狀況
The bed and the room were quite comfortable although there was significant water damage to the bathroom door. The sink plug didn’t work and the phone had a constant dial tone even when the receiver was down, so I had to unplug it. The hotel was quiet so I slept quite well. But the pillows were very lumpy. The windows can only be opened a few inches as there are security bars in place. Breakfast was mediocre. Only one of the four juice decanters had any juice in it - so orange juice was the only option. The Nutella dispenser was empty. No decaf coffee. Scrambled eggs were disgusting and watery. I would go somewhere else for breakfast - it’s certainly not worth it to pay extra. The shower had quite a bit of mould.
Fiona
於 2024 年 8 月住了 1 晚
4/10 欠佳
Filippo
2024年8月4日
不滿:職員與服務
We had 2 nights booked, they put us in another hotel for the 1st night as they didn’t have a room for us or my guests, they promised us everything but gave us nothing, we were pushed to the side and treated like second class citizens, very unprofessional and very poor customer service
Filippo
於 2024 年 8 月住了 2 晚
10/10 優異
Marcus
2024年7月31日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Marcus
於 2024 年 7 月住了 2 晚
6/10 一般
Fredrik
2024年7月29日
讚好:客房舒適度
不滿:住宿狀況
Ok Hotel in good location. A bit old standard
Fredrik
於 2024 年 7 月住了 2 晚
2/10 很差
Dylan
商務旅客
2024年7月27日
不滿:職員與服務和住宿狀況
Dylan
於 2024 年 7 月住了 1 晚
10/10 優異
Andy
商務旅客
2024年7月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Andy
於 2024 年 7 月住了 1 晚
10/10 優異
Denise
2024年7月22日
讚好:整潔度和住宿狀況
不滿:職員與服務
When we got to reception to check in there was no one available, one of the staff tried to find the receptionist but they couldnt find her. They found another staff member and he tried to check another guest in but he needed the pin to get into the system, so they finally got through to the receptionist on the phone who gave them the pin, then she suddenly appeared while he carried on checking us all in. So not a great check in service!
Denise
於 2024 年 7 月住了 1 晚
4/10 欠佳
Jamie
2024年7月14日
讚好:整潔度和客房舒適度
不滿:職員與服務和住宿狀況
Jamie
於 2024 年 7 月住了 1 晚
10/10 優異
vincent
多人同遊
2024年7月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nous sommes venus de France pour 4 jours et 3 nuits afin de suivre le Grand Prix de Formule 1 de Silverstone. Un personnel bienveillant et toujours disposé à nous répondre et nous aider. Une chambre propre et confortable. Si je devais donner un point négatif cela concernait le petit-déjeuner. 16,50£ me paraît élevé par rapport à ce qui est proposé le matin. Hormis cela nous avons passé un très agréable weekend au Mercure de Daventry