Room is small , we were supposed to have two king bed but got queens size and also it’s far from attractions spot
Namgyal
於 2024 年 8 月住了 1 晚
2/10 很差
Hitesh
家人同遊
2024年7月8日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Hitesh
於 2024 年 6 月住了 3 晚
6/10 一般
Pritam
家人同遊
2024年6月27日
We online booked a family suite for 4 person (2 Adults 2 children). Room allocation to us was very small to accommodate and charges for the room was also double.
Pritam
於 2024 年 6 月住了 1 晚
8/10 不錯
Jeffrey
家人同遊, 多人同遊
2024年3月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel itself is attractive and well appointed Staff are friendly, knowledgeable and helpful. Coffee/bakery is fantastic. The setting is in a congested section of the Darjeeling bazaar without on site parking making arrival and departure complicated. We enjoyed our stay.
Jeffrey
於 2024 年 3 月住了 2 晚
4/10 欠佳
Brian
2023年12月17日
讚好:整潔度
不滿:職員與服務
Total Fail!
The service at this hotel is a disaster. When booking a tour to go to Tiger Hill to watch the sunrise, we were told to wait in the street, down the hotel 3 minutes walking, from 0300 to 0400 to wait for the driver in very cold temperatures. We were later given different information. After booking the car to take us to the railway station, there was no note in the system about the booking or the payment. This was sorted out however at thst time of departure we called the driver who informed us he was never informed of the departure time. They did provide a heater in the room as there is no heat in the hotel and we were there mid December. Room was large. The restaurant is horrible, wouldnt recommend. Bad food, cant pay by card as machine doesnt work. Cant pay by cash as no change. Staff are completely not trained and for this reason i would not recommend. As full time travellers, we appreciate helpful staff and unfortuntely there werent any at this hotel with tge exception of the night desk clerk. Very nice young man.
Brian
於 2023 年 12 月住了 4 晚
10/10 優異
Shipra
家人同遊
2023年6月8日
讚好:整潔度、職員與服務和住宿狀況
Our stay at Sumitel was great. The staff was extremely friendly and took care of all of our requests in a timely manner, even when we ordered our dinner late, they accommodated us. We could see Kanchunjangha from our room, which was an added bonus. The front desk attendants and the night manager was also very friendly, including the kitchen staff Pranesh, Lakpa and Sovana. The only room for improvement I would suggest is Wifi, which was extremely slow. Otherwise a great stay.
Shipra
於 2023 年 6 月住了 2 晚
8/10 不錯
Mandy
2022年12月28日
Mandy
於 2022 年 12 月住了 1 晚
8/10 不錯
Arijit
家人同遊
2022年1月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel located in a good place. Staffs and amenities were good.
Arijit
於 2021 年 12 月住了 2 晚
8/10 不錯
Shubham
家人同遊
2021年11月24日
讚好:職員與服務、設施服務和住宿狀況
Neat and clean property with good staff. A lift would have been great for people staying on higher floors.
Shubham
於 2021 年 11 月住了 2 晚
10/10 優異
真實旅客
2021年2月10日
讚好:職員與服務
It was great! I enjoyed my stay a lot. Would recommend!
真實旅客
於 2021 年 1 月住了 2 晚
10/10 優異
真實旅客
家人同遊
2020年11月20日
讚好:職員與服務、設施服務和住宿狀況
Cleanliness, Location and Staff Behaviour were the major factors that motivated me to rate this hotel 5 stars