2/10 糟糕
Amanda
与家人及幼儿出行
2025 年 4 月 13 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I booked this property a week in advanced. I arrived at the property on check-in day at 2:30 pm. I checked in and was issued my room keys. Due to running late for an event, I didnt go to my room first. I arrived back at the property around 10:30 pm to find my key cards not working and someone else in my room. I went to the front desk where an older man was working, and informed him that I had checked in earlier, had my room keys that were no longer working and that my room was occupied by someone else. He screamed that there were no other vacancies and that the manager had overbooked the property.
Amanda
2025 年 4 月入住 1 晚