4/10 欠佳
真實旅客
商務旅客
2021年7月23日
讚好:整潔度和職員與服務
不滿:住宿狀況
First, I called the hotel shuttle to pick me up at the airport. I waited for an hour and no one showed up. Second, the keypad of the room phone was totally inoperative, I couldn’t use for dialling and even to the front desk. I complaint and the front desk staff told me no one would fix. Third, a number of guest brought the glass and beer to the pool side, and threw the glasses on the floor, debris and blood in the poolside area. Fourth, I reserved shuttle bus to the airport scheduled at 8:30am, no one picked me up again for 45min wait at the lobby. Terrible!
真實旅客
於 2021 年 7 月住了 1 晚