Our air conditioner was not cooling properly. At first it was just hot. So eventually we called the front desk and someone came and worked on our air conditioner. It got a little better but not much. While I was at the front desk later, I hear another customer stating that their air conditioner was not cooling either. I did not sleep well at all because it was not cool in our room. Not what I expected at Embassy Suites. The parking was very difficult. You had to scan something then enter in all of this information by phone. I am not tech savvy and the front desk was no help at all. I don't see myself going back to Embassy Suites.
keith
於 2025 年 7 月住了 1 晚
2/10
Did not provide room service as requested.
Claretha
於 2025 年 7 月住了 3 晚
10/10
The hotel finishings were update, the hotel smelled and looked great. The hotel staff were friendly and accommodating. My only complaint is the evening reception was lacking compared to other receptions I have attended at Embassy Suites. All that was offered was aspicy trail mix, washabi trail mix, and fresh melon.
Stephanie
於 2025 年 7 月住了 1 晚
10/10
Clean safe
Melanie
於 2025 年 6 月住了 2 晚
10/10
Charlotte
於 2025 年 6 月住了 1 晚
10/10
Property was nice and clean, the staff was friendly. The room was a bit cool couldn't adjust the temperature however overall would definitely stay again.
Uri
於 2025 年 6 月住了 3 晚
6/10
They had a great breakfast, but were slow in clearing dishes away so new people could sit. Unfortunately our room had several problems. Both phones didn’t work, shower had more water coming out of the tap part than the shower. Light flicker. Of all the floors in this hotel, only 2 ice machines worked. I had to go to the bar and get ice. They did contact me after our stay and they said they were working on fixing these problems.
It was close to all of our activities we did which was a plus.
Diana
於 2025 年 5 月住了 3 晚
10/10
Bruce
於 2025 年 6 月住了 3 晚
6/10
The staff are great except for the white woman with the long brown hair. I don't know what her problem is but she snatched paperwork out of hand not just at the check in but when I returned for the check out so it was not a one off instance. Other than that, the stay was comfortable we only needed one night before a early flight. We were pleasantly surprised at the beverage and snack happy hour. We picked this hotel for the airport parking and definitely would return.
Sabria
於 2025 年 5 月住了 1 晚
10/10
Was overall great experience, just wish their a hot tub. Besides that two thumbs up.
Brian
於 2025 年 6 月住了 2 晚
10/10
Cory
於 2025 年 6 月住了 1 晚
10/10
Crashonda
於 2025 年 6 月住了 1 晚
8/10
The employees were friendly and professional.
Opal
於 2025 年 5 月住了 3 晚
6/10
Gregory Duane
於 2025 年 6 月住了 2 晚
10/10
JESSICA
於 2025 年 5 月住了 1 晚
10/10
Clean
Yamilette
於 2025 年 2 月住了 2 晚
10/10
Clean, beautiful decor, food/ drinks very good
LYNN
於 2025 年 5 月住了 2 晚
8/10
Stay was ok. Need more food options. Conference took up entire lobby space.
Sarah
於 2025 年 5 月住了 1 晚
6/10
Water wasn’t working and it’s been difficult to get a late checkout- but everything else is great and I’ll keep staying here!
Sarah
於 2025 年 5 月住了 2 晚
10/10
Clean. Quiet. No wait at check in. Polite staff.
Nicole
於 2025 年 6 月住了 1 晚
6/10
Cecilia
於 2025 年 5 月住了 1 晚
8/10
Breakfast ends at 9am. That's early, so I missed eating today.