Service was friendly and accomodating. Location was perfect. Breakfast spread was delicious.
KIMBERLY
於 2025 年 4 月住了 3 晚
10/10 優異
Leonor
伴侶同遊
2025 年 3 月 31 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great service. The staff is super kind. The hotel is amazing. Excellence in every detail.
Leonor
於 2025 年 3 月住了 1 晚
10/10 優異
Marcelo O
伴侶同遊
2025 年 3 月 31 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Absolutely loved this place. Food was excellent and room and property were beautiful. More important staff was helpful and friendly. Never had such excellent service.
Marcelo O
於 2025 年 3 月住了 2 晚
10/10 優異
Cassandra
家人同遊, 多人同遊
2025 年 3 月 29 日
讚好:設施服務
The staff was extremely helpful and accommodating. Daniel was especially helpful. This was a stay filled with history and luxury. I highly recommend this amazing location.
Cassandra
於 2025 年 3 月住了 1 晚
10/10 優異
Melanie A
家人同遊, 親子同遊
2025 年 3 月 29 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was an amazing hotel, don’t doubt it! Beautiful hotel facilities (lots of history) tons of dinning options around, walkable to main historic landmarks. The staff was great as well. Great for kids - they have baby lama on the property so kids And adults can take super cute pics :)
Melanie A
於 2025 年 3 月住了 5 晚
10/10 優異
Michael (Westport)
2025 年 3 月 16 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great
Michael
於 2025 年 3 月住了 5 晚
10/10 優異
Anthony Micheal (Pompano Beach)
2025 年 3 月 16 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent service wonderful restaurant
Anthony Micheal
於 2025 年 3 月住了 1 晚
10/10 優異
FRANCISCO ANDRES
2025 年 3 月 4 日
讚好:整潔度、職員與服務和住宿狀況
The hotel is beautiful and the service is amazing.
I loved to learn how to make Pisco Sour, the staff in the bar and restaurant are very professional. Daniel es great with Pisco Sour classes.
FRANCISCO ANDRES
於 2025 年 2 月住了 4 晚
10/10 優異
Roger
多人同遊
2025 年 2 月 7 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was incredible from Catherine front desk to concierge. Incredible place to stay and we will return!
Roger
於 2024 年 11 月住了 7 晚
10/10 優異
David (New York)
2025 年 1 月 27 日
讚好:整潔度
David
於 2025 年 1 月住了 3 晚
10/10 優異
Marcin
家人同遊
2025 年 1 月 18 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is the best hotel ever! The staff is impeccable and we felt really well taken care of. They remember what you did the day before, ask you how it was, and the concierge service is amazing. If you need transportation you must hire Authoro, he drove us to different historical sites, different little quaint towns, and made our trip something we will never forget. If you are in Cusco, you MUST stay at this hotel for a trip of a lifetime!
Marcin
於 2025 年 1 月住了 2 晚
10/10 優異
David (Naples)
2025 年 1 月 15 日
David
於 2024 年 12 月住了 1 晚
10/10 優異
Larry (SUMMIT)
2025 年 1 月 9 日
Larry
於 2024 年 12 月住了 3 晚
10/10 優異
S
家人同遊
2025 年 1 月 8 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stuff exceptionally kind and helpful! Delight to interact! Especially Diego at the Reception was kind, informative, helpful, generous in providing assistance in a respectful and dignified way!
S
於 2024 年 12 月住了 3 晚
10/10 優異
Gabriela
家人同遊
2025 年 1 月 8 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Gabriela
於 2025 年 1 月住了 3 晚
8/10 不錯
agnish
2025 年 1 月 5 日
agnish
於 2025 年 1 月住了 3 晚
10/10 優異
Dennis (Celebration)
2024 年 12 月 28 日
讚好:整潔度、職員與服務和住宿狀況
Este hotel es una hermosura arquitectónica antigua y un super servicio, seguridad y calidad de comida
Dennis
於 2024 年 12 月住了 4 晚
4/10 欠佳
Sindre
商務旅客
2024 年 12 月 27 日
不滿:住宿狀況
Not worth the money
The room had a foul smell coming from the bathroom.
The Sunday breakfast closed at 10am - a 5* hotel breakfast should at least be until11am.
Sindre
於 2024 年 12 月住了 1 晚
10/10 優異
Alberto
2024 年 12 月 26 日
Alberto
於 2024 年 12 月住了 4 晚
10/10 優異
Igor
家人同遊
2024 年 12 月 14 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel and good location
Igor
於 2024 年 12 月住了 2 晚
10/10 優異
Igor
家人同遊
2024 年 12 月 13 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel
Igor
於 2024 年 12 月住了 1 晚
10/10 優異
John
伴侶同遊
2024 年 12 月 11 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfect stay in Cusco area . Everything is walkable ( prepare for high altitude sickness ) and felt very safe even around 9 pm . Great breakfast with lots of Andean dishes . Lots of fun activities to choose from while chilling after a long day . Rooms are very tiny so
Pack light
John
於 2024 年 10 月住了 4 晚
10/10 優異
Maribel
2024 年 12 月 10 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lovely place
Our stay was amazing ! As soon as you step in the palacio you feel special. You have to stay in this palacio at least once if you are planing to visit Cusco …
(Breakfast, Bar food, Cocktaisl and room service another level)
Maribel
於 2024 年 12 月住了 3 晚
6/10 一般
Nisha
2024 年 12 月 9 日
False advertisement
Hotels.com advertises that there is a pool on property, which would make guests assume that they have access to this amenity. Unfortunately, to my surprise we were asked to pay a fee to use their pool. We paid a lot of money to stay at this property and don’t think the cost is justifiable. The rooms are outdated. Only thing I throughly enjoyed was the buffet. Should I return to Cusco, I will stay at a different property.