We've stayed at Cozumel Hotel and Resort multiple times and it just keeps getting better every time. The rooms really need updated though, take out those horrible tubs before someone gets hurt. Walk in shower would be way better. I like the added bar by the ocean and beach service. I like how they utilize the ocean view restaurant more as well. The only thing missing is a good coffee/late stand. The coffee pot, sugar and creamer packets are okay, but a fresh made cup of coffee would be great. The grounds are kept beautiful and clean. All the shade, both by the pool and on the beach is fantastic. No 'saving' shade seats needed, plenty of them all day. The entertainment staff, *Diego*, was fantastic. Loved his water aerobics and volleyball. *Diego* was so much fun. *Keira* was spectacular as usual. Her high energy and smile is always great.