Took forever to get someone to check us in. The room smelled musty. I wiped things off the walls.
Natasha
於 2024 年 7 月住了 1 晚
10/10 優異
Regina
2024年7月15日
Regina
於 2024 年 7 月住了 1 晚
4/10 欠佳
sekenya
親子同遊
2024年7月7日
讚好:職員與服務和住宿狀況
We had to change our room 3times because the air conditioner was broken the floors looked so sparkling walked around the room my brand new socks were blac as ever which means housekeeping not mopping the floors half cleaning the rooms sorry but i will not be staying here again and the pool wasnt working in 100 derees come on
sekenya
於 2024 年 7 月住了 3 晚
2/10 很差
David
商務旅客
2024年7月1日
不滿:整潔度、住宿狀況和客房舒適度
I never stayed, your company does not have quality control. When I arrived after a 10 and a half hour drive from Michigan to Tennessee, I discovered that my room was in horrible shape. Hole in the shower was fixed with plaster, the front door did not seal all the way around light was visibly coming through a closed door, furniture was tattered, etc. I had to request a refund after trying two times to find a room in that establishment that was satisfactory.
Really disappointing considering it was the only hotel that allowed pets. I literally walked up the street to two separate establishments to find where I'm staying at currently. Hotels.com caused major inconvenience simply because they do not research and keep up quality on the hotels they suggest to the users of their app. That needs to change before I ever use your service again.
David
於 2024 年 6 月住了 28 晚
2/10 很差
Billy
商務旅客
2024年6月10日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Just rundown!
Billy
於 2024 年 6 月住了 1 晚
10/10 優異
Enedina
2024年5月26日
讚好:職員與服務
不滿:整潔度
Enedina
於 2024 年 5 月住了 1 晚
4/10 欠佳
Michael
商務旅客
2024年4月28日
不滿:設施服務和住宿狀況
Overpriced, had to redo door keycard,
$90 and didn’t even have cup of coffee, no one in office at 7am checkout, left key in window FUslotbe
Michael
於 2024 年 4 月住了 1 晚
4/10 欠佳
Kyle
商務旅客
2024年4月7日
不滿:整潔度、職員與服務、設施服務和住宿狀況
All the metal was rusted out or missing. Toilet was yellow. Shower head was on the ground.
Kyle
於 2024 年 3 月住了 7 晚
4/10 欠佳
Kelli
2024年4月2日
不滿:整潔度、住宿狀況和客房舒適度
Ewww! It stinks!
I requested a non smoking room. The room had definitely been smoked in. I ended up having a bronchitis flare up. The bed was ok. Shower was ok. The couch in the room looks like it was pull out the dumpster.
Kelli
於 2024 年 3 月住了 1 晚
8/10 不錯
Adam
商務旅客
2024年3月8日
Adam
於 2024 年 2 月住了 7 晚
8/10 不錯
Tiffany (big sandy)
伴侶同遊
2024年2月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stay was nice. Construction crew staying there were loud kicking off their boots after midnight, but nothing bad. Told front desk about light bulb being out above the sink
Tiffany
於 2024 年 2 月住了 1 晚
10/10 優異
Amanda
2024年2月18日
讚好:設施服務
They was very nice
Amanda
於 2024 年 2 月住了 2 晚
10/10 優異
Lovely
2024年2月18日
Lovely
於 2024 年 2 月住了 7 晚
2/10 很差
Donte
2024年2月12日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Horrible
Donte
於 2024 年 2 月住了 3 晚
6/10 一般
Janet
家人同遊
2024年2月11日
不滿:設施服務
Refrigerator needs updating
Janet
於 2024 年 2 月住了 1 晚
10/10 優異
Jami
2024年1月18日
讚好:整潔度和職員與服務
Jami
於 2023 年 12 月住了 1 晚
4/10 欠佳
真實旅客
2023年12月30日
不滿:整潔度、住宿狀況和客房舒適度
Terrible. Service good.
Very poor set up. Felt dirty and unkept. Very difficult night sleep.
真實旅客
於 2023 年 12 月住了 1 晚
2/10 很差
Ricky
商務旅客
2023年12月24日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Ricky
於 2023 年 12 月住了 7 晚
2/10 很差
Haley
伴侶同遊, 寵物同遊, 商務旅客
2023年12月9日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Pets are “welcome” but they’re really not. They critique everything your pets do and act like they’re burdens. Told me my dogs couldn’t use the restroom on the property that I had to take them to the Mexican resteraunt next door. Absolutely one of the worst places I have ever stayed due to customer service. Shower head was broke off the wall. Pillows were thin as paper. No shampoo or anything.
Haley
於 2023 年 12 月住了 1 晚
10/10 優異
Hunter
商務旅客
2023年11月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hunter
於 2023 年 11 月住了 1 晚
6/10 一般
Lisa
家人同遊
2023年10月20日
不滿:整潔度、設施服務和住宿狀況
The lady at the front desk was very nice and helpful but the older lady that was there wasn’t very pleasant we had to bring out our dirty towels and they never cleaned the 3 days we were there. The back of the door was filthy when I went to shut it I felt something sticky. Overall I rate it as a 21/2