We recently stayed at the Imperial Hotel in Copenhagen for 3 nights and overall had a great experience. We opted to upgrade two levels to a better room as ours wasn't available on arrival as wecwere slightly early, and while we were pleased with the larger space and the fantastic views from the top floor balcony, we were a bit disappointed that, as VIP customers, we didn't receive at least one complimentary upgrade as promised on the expedia site, given that it was available ascwe paid to upgrade.
The hotel's location is great, just a short walk to both metro and train stations, making it very convenient for exploring the city. It’s only about a 10-minute walk to Tivoli Gardens, and it's also well-positioned for easy access to the Royal Arena and other transport links and tourist areas.
Despite the minor issue with the upgrade, we truly enjoyed our stay and would definitely consider returning, especially for the spacious room we paid for and the overall convenience of the hotel's location.