When looking for a hotel I searched pet friendly hotels and it was one that came up, we arrived at the property in Ohio which we live in Texas and walked in carrying our chihuahua and the lady at the desk checked us in with no problem and didn’t say anything about us having our dog with us, the next day we get an email from American Express letting us know that our card had been charged an additional 150$ from the hotel so I called to ask what the charge was for and she said it was a fee for the dog and that the dog could not come back to the hotel and that they don’t allow pets, again we live in Texas and are in Ohio so I can’t leave my dog somewhere! So we went to the hotel and they had locked us out of rooms with all our stuff inside and had to go to the desk to get them to unlock the door to get our things, she first said she got in trouble by her manager for letting us stay with the dog and then tried to change the story saying the manager saw us taking the dog in the back door which would be impossible considering we didn’t have a key and all doors are key entry, thankfully I called American Express and they handled everything and got everything refunded back to us, I’d recommend sleeping in your car rather than staying at this hotel!