I want to start by saying the staff was absolutely amazing friendly, and very professional. Unfortunately, the condition of the room was extremely disappointing. The sheets were visibly dirty, there were three baby roaches present, the mini fridge did not work, and the room had a STRONG mildew odor. Most concerning, there appeared to be blood wiped on the bathroom wall near the outlet, which is a serious health concern. The overall condition of the room made it feel almost uninhabitable. I have stayed at this property three times before and I’ve experienced minor dust issues in the past, I have never encountered anything close to this level of uncleanliness. Had it not been so late when we arrived, I would have requested to leave I’m truly disappointed because I’ve had decent experiences before, but this stay fell far below acceptable standards. I respectfully ask that you address these cleanliness and maintenance issues. The property appears to be in need of both deep cleaning and updates.
I hope you will take this feedback seriously and work to ensure future guests do not have a similar experience. It was so bad this time I’m tempted to file a complaint with the health department.