Bathroom had issues .. mold around toilet and in shower. Door handle on shower very loose and floor would be covered with water after shower.. probably why there was mold around toilet. White towels had stains on them.. the rest of the room was great and so was the staff!
Brad
於 2025 年 7 月住了 1 晚
10/10 優異
Jeff
多人同遊
2025 年 7 月 12 日
讚好:設施服務
Beautiful building. Arcade is within walking distance of many restaurants and venues.
Jeff
於 2025 年 7 月住了 2 晚
6/10 一般
Julian
家人同遊, 伴侶同遊
2025 年 7 月 11 日
讚好:設施服務和住宿狀況
不滿:整潔度
I loved the unique arcade setting and the room was nice, however the air conditioning did not work well right away and the room was not cleaned and we had to say something. The manager gave us $75 credit for the restaurant, but the food was atrocious at the restaurant.
Julian
於 2025 年 7 月住了 2 晚
8/10 不錯
Trisha
2025 年 7 月 8 日
讚好:整潔度和住宿狀況
The hotel is beautiful! It is such a unique hotel. You get these near vacant views of the interior and its just breathtaking. Our issues were in the room. We got in after a long day and used the bathroom only to find no toilet paper anywhere. Had to have my spouse go find a maid cart while I sat on the toilet waiting. There was no one around so he just grabbed some off the maid cart. Then there was only one bath towel, with a long black hair on it. No hand towels or even a floor mat anywhere, which prompted another trip to the maid cart. This time I found a gentleman who indicated he spoke very little English but thankfully I can speak some Spanish so I was able to communicate we needed towels and he gave them to me. Other than the lack of housekeeping the hotel was great.
Trisha
於 2025 年 7 月住了 1 晚
10/10 優異
sandi
2025 年 7 月 6 日
讚好:整潔度、設施服務和住宿狀況
Had a wonderful time in Cleveland. Location was perfect. Great comfy room.will definitely be back!!!
sandi
於 2025 年 7 月住了 2 晚
8/10 不錯
Laura
多人同遊
2025 年 7 月 6 日
讚好:整潔度和住宿狀況
Highly recommend this hotel if going to downtown Cleveland. The restaurant breakfast was just okay however the manager was very friendly. Did have a couple of drinks in the bar and the bartenders we're not very friendly at all. Check in and out with seamless and the valet staff was great. The pizza place on the corner has awesome pizza. Our room was clean and comfortable.
Laura
於 2025 年 7 月住了 2 晚
10/10 優異
Bruce
2025 年 7 月 6 日
讚好:整潔度、職員與服務和住宿狀況
Loved the staff and location
Bruce
於 2025 年 6 月住了 1 晚
8/10 不錯
Laura (Detroit)
家人同遊
2025 年 7 月 6 日
讚好:整潔度、設施服務和住宿狀況
Front desk staff were not friendly, I felt like I was bothering them. Bellman was so nice and helpful.
Laura
於 2025 年 7 月住了 1 晚
8/10 不錯
JUAN
親子同遊
2025 年 7 月 5 日
讚好:整潔度、設施服務和住宿狀況
I loved that the hotel was in a mall of sorts. The inside of the hotel was beautiful. The hotel staff was completely helpful and very friendly. The sofa bed was unbelievably uncomfortable though.
JUAN
於 2025 年 6 月住了 3 晚
10/10 優異
Sylvain
2025 年 7 月 2 日
讚好:整潔度、設施服務和住宿狀況
This property was really cool. The Arcade area is the best I’ve seen in almost forever. Very cool setting
Sylvain
於 2025 年 6 月住了 2 晚
10/10 優異
Taryn
商務旅客
2025 年 6 月 28 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was very clean and the staff were very friendly.
Taryn
於 2025 年 6 月住了 2 晚
2/10 很差
Ian
2025 年 6 月 27 日
The room reeked of cigarette smoke, and all of the lamps in the room were partially broken hanging over. Really disappointed.
Ian
於 2025 年 6 月住了 1 晚
10/10 優異
Leesa
伴侶同遊
2025 年 6 月 27 日
讚好:整潔度、職員與服務和住宿狀況
😁
Leesa
於 2025 年 5 月住了 2 晚
10/10 優異
Joshua
2025 年 6 月 22 日
Joshua
於 2025 年 6 月住了 1 晚
8/10 不錯
Jim
家人同遊
2025 年 6 月 22 日
讚好:整潔度、設施服務和住宿狀況
Great building and people. Rppm smelled like smoke.
Jim
於 2025 年 6 月住了 1 晚
8/10 不錯
Andriy (San Antonio)
家人同遊
2025 年 6 月 22 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel! Historic downtown, near main tourist points, walkable to lots of dining options. Area a bit sketchy, I witnessed a CVS shoplifting across the street, the staff ran after the guy with lots of shouting and noise. Hotel is nice and clean, staff is great. 2 bed room had double beds which is a but tight for two adults.
Andriy
於 2025 年 6 月住了 1 晚
10/10 優異
Tom
伴侶同遊
2025 年 6 月 20 日
讚好:整潔度、設施服務和住宿狀況
The Arcade and design of the room was truly unique.
Tom
於 2025 年 6 月住了 2 晚
10/10 優異
Richard (Aberdeen)
2025 年 6 月 16 日
Richard
於 2025 年 5 月住了 2 晚
2/10 很差
Jessie
2025 年 6 月 15 日
Jessie
於 2025 年 6 月住了 1 晚
2/10 很差
LaMar
2025 年 6 月 15 日
Couldn’t confirm reservations so never was able to even check in..