Everything was fine but needs some refurbishing. Looks old. Carpet needs replacing
Freda
2025 年 4 月入住 1 晚
10/10 超赞
Molly
商务旅客
2025 年 4 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff here was incredibly friendly, helpful and accommodating— they really made the stay
Molly
2025 年 3 月入住 1 晚
6/10 一般
Robert
2025 年 3 月 30 日
Bar wasn’t open 👎
Robert
2025 年 3 月入住 2 晚
6/10 一般
Bwana
与家人及幼儿出行
2025 年 3 月 23 日
满意:住宿条件和设施,员工和服务
不满意:服务设施
No restaurant or bar on a Saturday night and the pool was too cold
Bwana
2025 年 3 月入住 1 晚
8/10 还可以
Kevin Dean
2025 年 3 月 20 日
Kevin Dean
2025 年 3 月入住 2 晚
8/10 还可以
Tonya
与家人出行, 商务旅客
2025 年 2 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I booked this one because it showed a hot tub, but the hot tub was broke. They said it has been for years. And they tried to get 3rd party sites too stop advertising it. Also breakfast is not included. Items extra. But it is a nice hotel and rooms were good.
Tonya
2025 年 2 月入住 1 晚
10/10 超赞
Francis
与配偶出行, 商务旅客
2025 年 2 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
There was really nothing notable near the hotel. But hotel was very nice, staff friendly and helpful.
Francis
2024 年 10 月入住 2 晚
6/10 一般
Natalie
与家人出行
2025 年 1 月 21 日
满意:住宿条件和设施,员工和服务
The staff are great! Very responsive and helpful. The property really needs updating, especially the rooms. The lighting in the rooms is also really poor.
Natalie
2025 年 1 月入住 2 晚
4/10 很差
Judy
与家人出行
2025 年 1 月 14 日
满意:清洁度
不满意:住宿条件和设施,员工和服务
Judy
2025 年 1 月入住 1 晚
8/10 还可以
真实旅客
与家人出行
2025 年 1 月 12 日
满意:员工和服务,清洁度
HVAC in room was not working properly. Temps in teens outside. Notified front desk.
真实旅客
2025 年 1 月入住 1 晚
10/10 超赞
JASON
商务旅客
2025 年 1 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
JASON
2025 年 1 月入住 1 晚
8/10 还可以
Lori
与家人出行
2025 年 1 月 9 日
满意:服务设施
Everything was nice, clean and comfortable. Slept like a log very comfy bed. The only complaint I could have was really looking forward to the hot tub and it was empty and not working.
Lori
2025 年 1 月入住 1 晚
8/10 还可以
Ferris
2025 年 1 月 4 日
Ferris
2024 年 12 月入住 2 晚
8/10 还可以
Kelley
2024 年 12 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The staff was amazing. Highly recommend you pay the extra for breakfast. I had an omelette with a side of bacon made fresh and it was extremely worth it. Hotel is clean and the room we booked had plenty of space.
We did book this place specifically for the bar/restaurant and hot tub but the bar/restaurant is apparently not open on Sunday's and the hot tub I was told hasn't worked in years which was a bummer.
Overall very pleased except for those two things. I would suggest them to remove the hot tub from their options because we did pick this location mainly for that reason
Kelley
2024 年 12 月入住 1 晚
10/10 超赞
John
2024 年 12 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
John
2024 年 12 月入住 1 晚
4/10 很差
Susan
2024 年 12 月 8 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Susan
2024 年 11 月入住 3 晚
2/10 糟糕
Patrick
与家人出行
2024 年 12 月 8 日
不满意:清洁度、住宿条件和设施、客房舒适度
When we got to the hotel the night clerk gave us a keycard and when I asked about breakfast he said I needed to pay a fee.
I stated to him that I already payed for a breakfast the next day and he stated that " I did not".
So I just assumed I would lose money since I tried to show him the invoice on my phone.
When we got to the 1rst room it had a broken lamp with the bulb hanging out and the refrigerator was broke and freezing over.
When I notified the night clerk of the room condition he gave me a key to a 2nd room.
When I got to the second room the door was already opened and the lights were all on.
The bed looked like someone was already sleeping in it and the bathroom was used.
By this time it was getting late.
I came back for a 3rd time he gave me a card key to a room on another floor.
This room appeared to be fine.
However, when we were getting cold ( It was winter) the heater/ air conditioner was not working.
There was a note on the thermostat apologizing for any inconvenience.
We ended up just keeping the room because we were too exhausted to say anything.
This was after 11:30PM.
Later that morning we had a knock on the door from " housekeeping" at 8:00AM!!
She did apologize,however.
When we were ready to depart the day clerk asked if we were going to have breakfast? ( Since it was paid for). I explained to her that we didnt have time for breakfast, however, the night clerk insisted I didnt pay for it.
The day ckerk was very apolegetic and went to the manager.
Patrick
2024 年 12 月入住 1 晚
4/10 很差
Susan
与家人出行
2024 年 12 月 7 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Needs to be renovated because bathrooms were not clean on grout. Just okay overall
Susan
2024 年 11 月入住 2 晚
10/10 超赞
Deepak
2024 年 12 月 1 日
Deepak
2024 年 11 月入住 1 晚
6/10 一般
Ilana
2024 年 11 月 30 日
Ilana
2024 年 11 月入住 2 晚
4/10 很差
真实旅客
2024 年 11 月 30 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 11 月入住 1 晚
10/10 超赞
Matt,North Royalton
2024 年 11 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Staff are awesome
Matt
2024 年 11 月入住 1 晚
10/10 超赞
David
与家人出行
2024 年 11 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
David
2024 年 10 月入住 4 晚
10/10 超赞
Kim
2024 年 11 月 13 日
Kim
2024 年 7 月入住 1 晚
10/10 超赞
Shedrick,Dacula
与配偶出行, 商务旅客
2024 年 11 月 10 日
满意:清洁度、服务设施、住宿条件和设施
The front desk that was on shift Saturday night was awsome!! Sorry I can’t remember her name.