I recommend this property to anyone who is interested in staying in a excellent hotel
Tony
於 2024 年 8 月住了 2 晚
2/10 很差
phyllis
伴侶同遊
2024年8月28日
讚好:職員與服務和住宿狀況
不滿:整潔度和設施服務
Waited 2 days for clean towels.
Breakfast was a joke.
phyllis
於 2024 年 8 月住了 3 晚
10/10 優異
Dana
2024年8月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
10/10 hotel & rooms are bigger than it looks ..
Dana
於 2024 年 8 月住了 1 晚
10/10 優異
Noa
家人同遊
2024年8月19日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
All god but front desk workers
Loved the hotel and location.
Staff was very un professional.
From their inability to smile, rolling their eyes
To question.
It’s a shame
Noa
於 2024 年 8 月住了 1 晚
10/10 優異
Timothy
2024年8月19日
Timothy
於 2024 年 8 月住了 1 晚
2/10 很差
Keri
2024年8月14日
讚好:整潔度和職員與服務
Keri
於 2024 年 8 月住了 1 晚
8/10 不錯
Angela
2024年8月13日
讚好:整潔度、職員與服務和住宿狀況
Great service and room. Breakfast was not great
Angela
於 2024 年 8 月住了 1 晚
8/10 不錯
Artur (Guaynabo)
家人同遊
2024年8月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Only issue was smell of cigarettes in room.
Artur
於 2024 年 8 月住了 1 晚
4/10 欠佳
Courtney (BROOKLYN)
2024年8月5日
不滿:職員與服務
I have stayed at the ac marriott beachwood pine crest multiple times in the past and this was the worse experience ive had... i booked via expedia and paid for my stay before i arrived. when i checked in i was given a totally different price to pay, i showed what i paid expedia and i was still told it would be a upchargebecuase the room rates are flexible the hostess on friday night was very rude and only help she could give me was talk to the manager the next day which i did and was told by shakira the manager she would get to the bottom of this and let me no by the end of the day Saturday.. Saturday came and went and no answer i went to the front desk to talk with her and she refused to have a conversation with me she walked past me 2x in the lobby while i waited to see her and refused to have a conversation with me... expedia rep called the hotel 2x to speak with her the front deskamswered the phone and trasnferred the call to shakira and she refused to answer the phone. When i checked out i was still left with no answer on the upcharge and a extra $258.00 charged to my account iam hopeful that expedia can get to the bottom of this and i get a refund for the upcharge
Courtney
於 2024 年 8 月住了 3 晚
10/10 優異
Robert
家人同遊
2024年8月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent
Robert
於 2024 年 8 月住了 3 晚
2/10 很差
Vernesha
伴侶同遊
2024年8月4日
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
I didn’t like that I paid for my room a week in advance and when I got to the hotel my room wasn’t ready yet I waited hours. But overall it was a nice room.
Vernesha
於 2024 年 8 月住了 1 晚
10/10 優異
Matt
2024年8月4日
讚好:整潔度、職員與服務和住宿狀況
Matt
於 2024 年 8 月住了 1 晚
10/10 優異
Angela
2024年7月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Like: Upscale hotel located in a nice upscale area. Plenty of restaurants and various shopping places to choose from. The hotel is clean and welcoming.
Dislike: The rooms did not have wall-to-wall carpet. The bathroom is designed like a Holiday Inn where the bathroom is not separated from the sleeping quarters.
Angela
於 2024 年 7 月住了 3 晚
10/10 優異
Patrice
2024年7月6日
Patrice
於 2024 年 7 月住了 1 晚
8/10 不錯
Adrian
2024年7月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Adrian
於 2024 年 7 月住了 1 晚
10/10 優異
tea
2024年6月24日
讚好:整潔度、職員與服務和住宿狀況
tea
於 2024 年 5 月住了 1 晚
10/10 優異
Kevin
家人同遊
2024年6月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel outside of Cleveland proper. Easy to get to from the interstate - plenty of shops and restaurants nearby.
Kevin
於 2024 年 6 月住了 1 晚
10/10 優異
Mary
伴侶同遊, 商務旅客
2024年5月28日
讚好:整潔度、職員與服務和住宿狀況
Great experience
Mary
於 2024 年 5 月住了 1 晚
10/10 優異
Jennifer
家人同遊
2024年5月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great property and location! Shopping and dining all around you can walk downstairs to. Bartender was excellent also! She was so fun!