We would have liked to have given more stars, but on this weekend it seemed the hotel was under staffed. Rooms are apparently cleaned up until 4.00pm. We got back at 2.30 on the first day, our room hadn’t been cleaned and so it wasn’t that day. Also the bath wash was empty and the shower screen wasn’t well fitted, so there was a pool of water on the floor after each shower. On the second day we got back at 3.50pm to find the cleaner still in our room, which isn’t ideal. Why couldn’t rooms be cleaned earlier? It’s a 4 star hotel. On the second morning the staff apologised at breakfast as they had many more people than expected. They’d run out of menus, tables hadn’t been cleaned, food was not being replenished on the buffet and only one of two coffee machines was working, but that kept malfunctioning. We hadn’t been told that there was filter coffee as well?! The staff were helpful and charming, but we felt were really up against it. Disappointing.