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citizenM Chicago Downtown

4.0 star property
Hotel with a fitness centre, steps from Michigan Avenue

Choose dates to view prices

Photo gallery for citizenM Chicago Downtown

Terrace/patio
Interior
Exterior
View from room
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Free WiFi
  • 24/7 front desk
The current price is HK$866
HK$1,017 total
includes taxes & fees
23 Apr - 24 Apr

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
80 East Wacker Place, Chicago, IL, 60601

What's nearby

  • Michigan Avenue - 1 min walk - 0.1 km
  • Chicago Riverwalk - 2 min walk - 0.2 km
  • Chicago Theatre - 4 min walk - 0.4 km
  • Millennium Park - 5 min walk - 0.5 km
  • Art Institute of Chicago - 11 min walk - 1.0 km

Getting around

  • Millennium Station - 4 min walk
  • State Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪LH Rooftop - ‬3 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬2 min walk
  • ‪Nutella Cafe - ‬2 min walk
  • ‪Base Bar - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬1 min walk

About this property

citizenM Chicago Downtown

Upscale hotel near Michigan Avenue
A short walk from Chicago Riverwalk and Millennium Park, citizenM Chicago Downtown provides a coffee shop/cafe, a bar and a gym. The on-site international cuisine restaurant, CanteenM - open 24/7, offers breakfast, lunch and dinner. Free in-room WiFi and a 24-hour business centre are available to all guests.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out and express check-in
  • 3 meeting rooms, a banquet hall and luggage storage
  • A water dispenser, a lift and a computer station
  • Guest reviews give top marks for the overall value, central location and helpful staff
Room features
All 280 rooms have comforts, such as premium bedding and iPads, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, fridges and heating

Languages

English

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • CanteenM - open 24/7

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

Frequently asked questions

Is citizenM Chicago Downtown pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM Chicago Downtown?

As of 21 Apr 2025, prices found for a 1-night stay for 2 adults at citizenM Chicago Downtown on 23 Apr 2025 start from HK$866.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Chicago Downtown?

This property doesn't offer parking.

What time is check-in at citizenM Chicago Downtown?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at citizenM Chicago Downtown?

Checkout is at 11:00 AM. Late checkout is available for USD 69 (subject to availability).

Where is citizenM Chicago Downtown located?

Located in Downtown Chicago, this hotel is steps away from Chicago Riverwalk and Michigan Avenue. Millennium Park and Chicago Theatre are also within 5 minutes. State Station and Randolph-Wabash Station are within a 5-minute walk.

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citizenM Chicago Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2222 out of 2958 reviews
Rating 8 - Good. 481 out of 2958 reviews
Rating 6 - Okay. 134 out of 2958 reviews
Rating 4 - Poor. 56 out of 2958 reviews
Rating 2 - Terrible. 65 out of 2958 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

The Location is perfect to many dining and tourist areas.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marcela

Beautiful hotel!
Stayed 3 nights in Apr 2025

10/10 Excellent

Anthony

Overall awesome place to stay!
Stayed 2 nights in Jan 2025

10/10 Excellent

Lara

Amazing place to stay, great location! I will definitely stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tiffany

Amazing Stay
Stayed 1 night in Mar 2025

10/10 Excellent

Rosha

It was very cozy , clean and convenient to a lot of The attractions.
Stayed 3 nights in Apr 2025

10/10 Excellent

MICHAEL

Very clean modern hotel very nice good atmosphere
Stayed 2 nights in Apr 2025

8/10 Good

Devansh

Great hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Eduardo

Great location
Stayed 1 night in Apr 2025

10/10 Excellent

Liyang

great location
Stayed 4 nights in Apr 2025

10/10 Excellent

Brittany

Location is great
Stayed 1 night in Nov 2024

10/10 Excellent

David

Great location!
Stayed 4 nights in Mar 2025

10/10 Excellent

Barbara

Perfect stay, very helpful employees and clean, modern room
Stayed 5 nights in Mar 2025

10/10 Excellent

Taylor

The design of the hotel was artistic and all the staff was friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tenaya

Great location Comfortable room (and bed) Love the lighting options in the room Great stay !
Stayed 1 night in Mar 2025

10/10 Excellent

Josci

Lovely staff, atmosphere, and rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Lucrecia

Fantastic hotel to stay the location was perfect Look at the different type of room they have I selected the small room because I was a solo traveler . I will stay here again and will look other citizen hotels.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rodrigo

Excellent and beautiful designs comfy
Stayed 3 nights in Apr 2025

10/10 Excellent

SAMUEL

Great hotel stayed there before Miami location always great 👍
Stayed 2 nights in Feb 2025

10/10 Excellent

Keely

We love the lobby atmosphere at CitizenM hotels.
Stayed 2 nights in Apr 2025

10/10 Excellent

Abbigail

Pretty, close to the river, super nice staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Holli

Very unique hotel, but we enjoyed the experience.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rosemary

I loved my stay will be back really soon !
Stayed 1 night in Jan 2025

10/10 Excellent

Preeti

Great location Great price
Stayed 2 nights in Mar 2025

10/10 Excellent

christine

Close to Hyatt. Loved the concept and the breakfast!
Stayed 4 nights in Apr 2025