The staff were nice the reception area was lovely the garden at the back was really nice. Then I go to my room to find the filthiest carpet I have ever seen the I see I have a double bed when I paid for a queen mould round the windows and they looked like they hadn’t been cleaned in years and if that wasn't bad enough a black bug ran across my bed I was furious went to complain and ask for another room only to be told they don’t even do queen beds at the hotel they have no other rooms left and someone will come and vac the bug up what an absolute joke I booked four rooms for my guests for my birthday and they were all filthy I certainly will not be going back
Sarah
於 2024 年 9 月住了 1 晚
6/10 一般
Sarah
2024年10月2日
不滿:整潔度和住宿狀況
The carpet in the room was filthy there were crumbs all on the window sill paid for a queen size bed ended up with a double because the hotel don’t even do queen beds apparently the staff were nice the spa could do with an up grade overall I will not be returning to this hotel
Sarah
於 2024 年 9 月住了 1 晚
6/10 一般
Phillip
伴侶同遊
2024年9月17日
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
The Mollington Banastre is a once-grand property in sore need of renovation in some areas. The reception, and downstairs areas were in good order, but the bedroom we stayed in was scruffy! It was a pet-friendly room, so I didn't expect it to be plushly furnished, but I also didn't expect the curtains to be in tatters!
On the flip side, the breakfast was good and the staff were pleasant and welcoming.
At £100/night on average, plus a per surcharge of £15, it was a bit steep!
Phillip
於 2024 年 9 月住了 2 晚
6/10 一般
Charlotte
伴侶同遊
2024年9月15日
不滿:住宿狀況
We stayed at this hotel for our trip to Chester zoo and the location is great for the zoo. Check in was easy despite our late arrival. However, as per other reviews the hotel is quite old and could do with being revamped. When we woke up Saturday morning we unfortunately didn’t have an hot water for a shower. The spa / pool also looks like it needs some tlc. The walls were quite thin that we could hear people at 2am returning home and coughing next door. However, for the price we paid for the two nights we couldn’t argue too much.
Charlotte
於 2024 年 9 月住了 2 晚
10/10 優異
Jane
伴侶同遊
2024年9月3日
讚好:整潔度、職員與服務和設施服務
Convenient location and good value
Jane
於 2024 年 9 月住了 1 晚
2/10 很差
stuart
家人同遊
2024年9月1日
不滿:整潔度、設施服務和住宿狀況
Absolutely disgusting, the worst hotel I’ve ever stayed at
stuart
於 2024 年 8 月住了 1 晚
8/10 不錯
Sarah louise
2024年8月30日
讚好:職員與服務和住宿狀況
Lovely hotel amazing food . Only issue pool was out of order.
Sarah louise
於 2024 年 8 月住了 1 晚
10/10 優異
Dawn
家人同遊
2024年8月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel, really nice staff couldn't done enough for you. Really enjoyed swimming pool and jacuzzi. Rooms are clean and ours was big separate room for our grandchildren. Lovely meal in the evening couldn't fault it.breakfast was ok. Definitely would return
Dawn
於 2024 年 8 月住了 1 晚
8/10 不錯
Beatrice
2024年8月20日
讚好:職員與服務和住宿狀況
Room was good, but the stairs smells little bad
Beatrice
於 2024 年 8 月住了 2 晚
10/10 優異
Neale
家人同遊
2024年8月19日
讚好:職員與服務、設施服務和住宿狀況
Kids loved the pool !
Neale
於 2024 年 8 月住了 1 晚
6/10 一般
Davey
2024年8月17日
不滿:整潔度
Davey
於 2024 年 8 月住了 1 晚
4/10 欠佳
Chloe
親子同遊
2024年8月13日
讚好:職員與服務
不滿:住宿狀況
Very dated. Rooms and hotel has a floaty smell. Rooms was clean but sheets felt cheap. Breakfast is poor not much options. Coffee was stone cold. Abit over priced for what we got.
Chloe
於 2024 年 8 月住了 1 晚
10/10 優異
Sophie
伴侶同遊
2024年8月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel in a very nice setting, location is very quiet and peaceful for a nice break.
The hotel has a nice size pool with jacuzzi hot tub and sauna which is definitely a luxury.
Good selections for breakfast and dinner including room service if you prefer, but overall I have to say the staff are excellent - my partner and I have stayed here before and the staff are extremely polite and personable which adds to the charm of the hotel!
Sophie
於 2024 年 7 月住了 1 晚
6/10 一般
Rogelio
家人同遊
2024年8月6日
讚好:職員與服務和設施服務
We stayed for 4 nights in the Mollington Banastre, and few things we've noticed when we walked in the room was that there was no air-conditioning or hangers in the wardrobe, no doorknob signs to get your room cleaned, the pillows were very thin. The property has ample parking space, the staff were very nice and helpful and the indoor facilities were also quite good.
Rogelio
於 2024 年 8 月住了 4 晚
6/10 一般
Mr D J
2024年8月1日
讚好:整潔度和職員與服務
Stayed two nights in twin room. Hotel is in need of an update. Our room was clean but wardrobe doors would not shut, shower head fittings falling apart, toilet difficult to flush. Hotel surroundings are lovely, the pool and fitness facilities are good. Staff all very nice and helpful. Restaurant food quality hit and miss, my pasta was good, my wife's fish and chips was poor.
Mr D J
於 2024 年 7 月住了 2 晚
8/10 不錯
Victoria
商務旅客
2024年7月24日
讚好:職員與服務和客房舒適度
不滿:整潔度
Victoria
於 2024 年 7 月住了 4 晚
8/10 不錯
Stephen
商務旅客
2024年7月23日
讚好:整潔度、職員與服務和客房舒適度
A lovely hotel with good facilities in the SPA. My only complaint was the WIFI in my room (057) was intermittent and did actually fail one night which did annoy some of the guests.