The property was very dated and in need of some serious decoration and renovation. The hotel was deadly quiet and had little life. The room itself was in need of refurbing. The bed was old and uncomfortable, the shower didn’t work properly, no ironing facilities in the room. I had to ask for a kettle which should how long the room had been unused. Great location for where I needed to bed but the place needs a serious facelift to attract returning customers.
Mark
於 2025 年 1 月住了 1 晚
10/10 優異
Regina
2025年1月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I really enjoy it
Regina
於 2024 年 12 月住了 8 晚
2/10 很差
Mudassar
2024年12月28日
不滿:整潔度和住宿狀況
Mudassar
於 2024 年 12 月住了 1 晚
6/10 一般
Holly
2024年12月21日
讚好:職員與服務
Lovely staff! Just outdated accommodation but good enough for a cheap, safe place to stay.
Holly
於 2024 年 12 月住了 1 晚
6/10 一般
adrian
2024年12月8日
讚好:職員與服務
adrian
於 2024 年 12 月住了 1 晚
4/10 欠佳
Sophie
伴侶同遊
2024年11月25日
不滿:整潔度和住宿狀況
Bedding was clean, bathroom was clean but dated. Rest of room looked to be hoovered/wiped but years of stains and dirt made it feel grubby.
The bed was broken and unusable until we saw that a perfectly sized log had fallen over; once we propped the log back up the bed was fine for our 1 night stay.
This hotel was fine for a cheap place to sleep for the night. If we were staying for more than 1 night or planned to spend more time at the hotel we would look for alternative accommodation.
Sophie
於 2024 年 11 月住了 1 晚
4/10 欠佳
SARAH
商務旅客
2024年10月15日
讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
Dated and in need of a revamp, smell isn't great.
SARAH
於 2024 年 10 月住了 1 晚
10/10 優異
Michael
2024年10月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good Stay!
Slightly dated but nothing to complain about. Clean, comfy, friendly staff.
Michael
於 2024 年 10 月住了 1 晚
2/10 很差
Kenny
2024年10月3日
Dreadful guests
People in the next room screaming and fighting all night and nothing done even though I complained
Kenny
於 2024 年 10 月住了 1 晚
6/10 一般
Sarah
家人同遊, 伴侶同遊, 多人同遊
2024年10月2日
不滿:整潔度、設施服務和住宿狀況
The staff were nice the reception area was lovely the garden at the back was really nice. Then I go to my room to find the filthiest carpet I have ever seen the I see I have a double bed when I paid for a queen mould round the windows and they looked like they hadn’t been cleaned in years and if that wasn't bad enough a black bug ran across my bed I was furious went to complain and ask for another room only to be told they don’t even do queen beds at the hotel they have no other rooms left and someone will come and vac the bug up what an absolute joke I booked four rooms for my guests for my birthday and they were all filthy I certainly will not be going back
Sarah
於 2024 年 9 月住了 1 晚
6/10 一般
Sarah
2024年10月2日
不滿:整潔度和住宿狀況
The carpet in the room was filthy there were crumbs all on the window sill paid for a queen size bed ended up with a double because the hotel don’t even do queen beds apparently the staff were nice the spa could do with an up grade overall I will not be returning to this hotel
Sarah
於 2024 年 9 月住了 1 晚
2/10 很差
Sarah
2024年9月22日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Avoid at all costs
Hotel smells musty from entering the door. Greeted by leftovers from room service outside the door of a room a few doors away that was still there the following day. The room had a blood stain on the carpet as you cross the threshold. The toilet didnt flush and no hot water at 7am. Didn't want to chance the breakfast. Young girl on reception with a very painful looking black eye totalled 3 staff members we saw during our stay. The first being the receptionist on arrival who was smoking by the front door. I was really looking forward to my stay a this 'spa' hotel. Shocking is the only word i can use
Sarah
於 2024 年 9 月住了 1 晚
4/10 欠佳
John
商務旅客
2024年9月20日
不滿:職員與服務、住宿狀況和客房舒適度
John
於 2024 年 9 月住了 3 晚
10/10 優異
Jean
2024年9月20日
Jean
於 2024 年 9 月住了 1 晚
6/10 一般
mark
家人同遊
2024年9月17日
讚好:整潔度和職員與服務
No wow factor, but a very reasonable place to stay. A couple of small issues that's couldn't be resolved but the breakfast was good, the staff pleasant and the room clean, the power shower was great
mark
於 2024 年 9 月住了 2 晚
6/10 一般
Phillip
伴侶同遊
2024年9月17日
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
The Mollington Banastre is a once-grand property in sore need of renovation in some areas. The reception, and downstairs areas were in good order, but the bedroom we stayed in was scruffy! It was a pet-friendly room, so I didn't expect it to be plushly furnished, but I also didn't expect the curtains to be in tatters!
On the flip side, the breakfast was good and the staff were pleasant and welcoming.
At £100/night on average, plus a per surcharge of £15, it was a bit steep!
Phillip
於 2024 年 9 月住了 2 晚
6/10 一般
Charlotte
伴侶同遊
2024年9月15日
不滿:住宿狀況
We stayed at this hotel for our trip to Chester zoo and the location is great for the zoo. Check in was easy despite our late arrival. However, as per other reviews the hotel is quite old and could do with being revamped. When we woke up Saturday morning we unfortunately didn’t have an hot water for a shower. The spa / pool also looks like it needs some tlc. The walls were quite thin that we could hear people at 2am returning home and coughing next door. However, for the price we paid for the two nights we couldn’t argue too much.
Charlotte
於 2024 年 9 月住了 2 晚
6/10 一般
John
商務旅客
2024年9月13日
讚好:職員與服務
Since my comments yesterday, we were moved to a better room, Room 6. This was a lot better than 14. Still right hand curtain ripped, and bed valance also ripped. Carpets stained. Again bed was uncomfortable you can feel the springs.
Had a good breakfast yesterday for £10, should have pre ordered scrambled egg, but it was ok. Think the whole place generally in need of a refurbishment if they want to compete with the Holiday Inn Express and Premier Inns of this world.
Once again unable to add photos on this app !!
John
於 2024 年 9 月住了 1 晚
4/10 欠佳
John
商務旅客
2024年9月12日
讚好:職員與服務
不滿:整潔度和住宿狀況
Very run down, how this has changed from 30 years ago. We are in Room 14, curtains are ripped and hanging off, radiator has no control valve and is Cold during day and very Hot at night. TV reception is poor. Very disappointed and regret having booked a secong night. Will not let me add photos.
John
於 2024 年 9 月住了 1 晚
6/10 一般
Matthew
家人同遊
2024年9月8日
讚好:職員與服務
Nice, just tired...
Had a family suite for one night to stay with my 2 boys.
The hotel was probably once a thriving, quite impressive hotel however it was let down by being very (very!) over-due a refit!
I have no particular complaints as it was very clean (other than the mugs in the room looked like noone had washed them since the last guests!), just very tired.
The pool area was good. Nice large pool with a childrens section.
Matthew
於 2024 年 9 月住了 1 晚
10/10 優異
Jane
伴侶同遊
2024年9月3日
讚好:整潔度、職員與服務和設施服務
Convenient location and good value
Jane
於 2024 年 9 月住了 1 晚
2/10 很差
stuart
家人同遊
2024年9月1日
不滿:整潔度、設施服務和住宿狀況
Absolutely disgusting, the worst hotel I’ve ever stayed at
stuart
於 2024 年 8 月住了 1 晚
8/10 不錯
Sarah louise
2024年8月30日
讚好:職員與服務和住宿狀況
Lovely hotel amazing food . Only issue pool was out of order.