Deben hacer mayor referencia en la página de los protocolos y permisos para el ingreso de menores a la propiedad, esto para que el huésped tenga claro y gestione los documentos necesarios.
JOSELITO
於 2024 年 9 月住了 2 晚
10/10 優異
Robert
2024年9月16日
讚好:整潔度、設施服務和住宿狀況
We had a great stay Playa Cartagena with the beach directly across the street we were able spend our morning walk on the beach.The staff was very helpful in any of our needs from getting a taxi to restaurant suggestions.
Robert
於 2024 年 8 月住了 6 晚
10/10 優異
Jaipreet
2024年9月15日
讚好:整潔度和住宿狀況
Amazing place, with great view
Jaipreet
於 2024 年 9 月住了 7 晚
2/10 很差
Phillip (ANAHEIM)
伴侶同遊
2024年9月6日
不滿:整潔度、設施服務和住宿狀況
So they still have a cockroach problem. I booked this hotel a while back before seeing the cockroach problem from the other guest that stayed there before me. I reached out to them and they said there was no problem anymore and it was fumigated. That wasnt the case. I even brought roach traps with me for anticipation. That wasnt even the only problem. Pictures of the room looked beautiful online but in person was just old and dirty. Lots of missing amenities. Even basic ones like no shampoo or conditioner! Hair dryer was there but not working and was also dirty. They have a dryer and washer but no laundry detergent provided. They provide towels but theyre soo cheap. Like one ply towels from the dollar store. Like it would not absorb any water and when i would use it, it would make be super slippery. No hanging racks in the bathroom either to hold your towels or clothes at all. They have a safe lock but it doesnt work as well. Kitchen stovetop doesnt have an igniter but they provide matchstick lol. Not even given a lighter. Like come on. Pretty much not a lot of stuff is working or theyre just very cheap with the provided stuff. Owner is based in Texas in the US and denied my refund because of the cockroach problem and false advertising of the provided amenities. I would NOT recommend this place for how much ive paid which you can go to the hilton or hyatt for better service. Room service is extra 15$ to clean up and also property manager fee as well. He doesnt do much. AVOID!
Phillip
於 2024 年 8 月住了 7 晚
2/10 很差
Jairo
家人同遊
2024年7月31日
不滿:整潔度和設施服務
Room was full of cockroaches, had to sleep with the lights on. Called property manager but very little was done. Needless to say would not recommend or ever stay here again.
Jairo
於 2024 年 7 月住了 7 晚
6/10 一般
FRANCISCO JAVIER
家人同遊
2024年7月25日
讚好:整潔度
La vista espectacular, no malo es que al llegar ni una botella de agua, un rollo y mini jabón de manos para 4 días. Te ofrecen cocineta cuando no hay aceite, azúcar o productos básicos que debería haber en cualquier lugar. cafetera sin filtros.
El baño no servía, ni el siete acondicionado ni caja fuerte.
No hay toallas en la cocina ni trapos para limpiar si ensucias algo.
Se debe considerar que si vienes de viaje no cuentas con los accesorios básicos antes mencionados.
FRANCISCO JAVIER
於 2024 年 7 月住了 4 晚
2/10 很差
Desvernon
伴侶同遊
2024年7月20日
不滿:住宿狀況
ROACHES! They come out when you cut the lights off . Only one key is provided so you have to remove the key and come back to. A hot room. No basic toiletries, also charged a management fee with no management ! front desk staff are slow and incompetent. Nice location from the beach.
Desvernon
於 2024 年 7 月住了 3 晚
10/10 優異
Joey
2024年7月5日
讚好:整潔度和住宿狀況
Great place. Just as advertised. Safe area and directly across from the beach.
Joey
於 2024 年 7 月住了 4 晚
10/10 優異
Said
2024年5月26日
讚好:整潔度和客房舒適度
Stay here!
THIS PLACE IS AMAZINGLY BEAUTIFUL, PERIOD! I HIGHLY RECOMMEND IT TO ANYONE. That's all I got to say. Don't mind the lobby, but your apartment looks better than the photos
Said
於 2024 年 5 月住了 3 晚
8/10 不錯
真實旅客
2024年3月4日
讚好:整潔度和客房舒適度
Bed was way too hard for my liking.
Coffee supplies would have been appreciated.