I absolutely love this property because of the hot springs. I’m glad they are now included in the stay for a resort fee. I also love the restaurant that is located on site as well, great food.
Roman
於 2024 年 11 月住了 2 晚
10/10 優異
Susan Christine Willis
家人同遊
2024年11月8日
讚好:整潔度、設施服務和住宿狀況
My parents have been property owners since the first Aurora building. I brought my children there when they were young. My kids are adults now with children of there own. This place gives me a great sense of peace and remembrance of these days.. even now. Thank you for an enjoyable getaway
Susan Christine Willis
於 2024 年 11 月住了 2 晚
10/10 優異
Mary
家人同遊
2024年11月5日
讚好:整潔度、設施服務和住宿狀況
I appreciated the employees who were gracious in their assistance!
I enjoyed the landscape of the hotel as well
Overall, a wonderful stay in a most preserved natural area!
Mary
於 2024 年 11 月住了 3 晚
2/10 很差
tanya
2024年10月20日
The rooms are not properly sealed so if you get a loud neighbor good luck
tanya
於 2024 年 10 月住了 1 晚
10/10 優異
David
家人同遊
2024年10月19日
讚好:整潔度、設施服務和住宿狀況
Love the hot spring pools. The area is beautiful and the rooms were very well equipped. The front desk was staffed with friendly and helpful people.
David
於 2024 年 10 月住了 3 晚
8/10 不錯
Tanya
伴侶同遊
2024年10月15日
讚好:整潔度和住宿狀況
Bed was too hard for us, and the pools at night were not up to temp, other than that we had a wonderful stay. The morning crew was the BEST!!
Tanya
於 2024 年 10 月住了 2 晚
8/10 不錯
Lori
2024年10月14日
讚好:整潔度
Beautiful setting.
Lori
於 2024 年 10 月住了 3 晚
10/10 優異
johnny
2024年10月9日
讚好:整潔度和住宿狀況
johnny
於 2024 年 10 月住了 1 晚
10/10 優異
Laura (Petaluma)
2024年10月1日
讚好:整潔度和住宿狀況
Great stay!! Everything wonderful and great employees!!
Laura
於 2024 年 9 月住了 2 晚
2/10 很差
Karen
伴侶同遊
2024年9月23日
不滿:設施服務
It is in a nice location and close to the small town of Genoa. They have a nice walking path and nice grounds.
They put us in an adjoining room with doors between —people next door held a party with loud noise both nights, slamming doors, smoking pot that seeped into our room. Called front desk at 9 pm and again at 11 PM and was simply told they were sorry —we had a 5:30 am flight —terrible check in. Too bad as place is in good location.
Karen
於 2024 年 9 月住了 2 晚
6/10 一般
Keith (Trabuco Canyon)
2024年9月21日
讚好:整潔度
不滿:住宿狀況
Keith
於 2024 年 8 月住了 2 晚
6/10 一般
Doris
家人同遊
2024年9月18日
On 7/31/24 I reserved two rooms - one for my sister and 1 for my son and wife. When we checked in they told me we were in separate buildings because there and they were fully booked. My sister and i were in room 2105 which was a little beat up and a dog room we didn’t need with adjourning door to another room and my son and wife in room 3307. Very disappointing as we only had one car. It is a beautiful location; however our room
2105 needed to be updated - beat up furniture.
The mineral pools were not hot - just warm.
Doris
於 2024 年 9 月住了 1 晚
6/10 一般
Christine
伴侶同遊
2024年9月10日
不滿:整潔度和設施服務
We’ve been here many times. This however was the worst visit. The room was dirty, the last people’s towels were on the deck. The AC didn’t work and it’s still summer in Genoa. The only redeeming qualities were, Chris the bartender was amazing with dinner service, and the maintenance person working the pools was attentive and made our pool warmer
Christine
於 2024 年 9 月住了 1 晚
6/10 一般
Conner
2024年9月9日
讚好:整潔度
不滿:住宿狀況
Conner
於 2024 年 9 月住了 2 晚
6/10 一般
Brian
2024年9月4日
讚好:整潔度和客房舒適度
Brian
於 2024 年 8 月住了 3 晚
10/10 優異
Anjali
多人同遊
2024年9月3日
讚好:整潔度和客房舒適度
Anjali
於 2024 年 8 月住了 2 晚
6/10 一般
Alejandra
伴侶同遊
2024年9月1日
不滿:整潔度
Property was in a nice area, and it was clean exteriorly. Rooms and bathrooms could use better cleaning, especially bathrooms. Walls are paper thin, we could literally hear ever conversation that was coming from the next room.
Alejandra
於 2024 年 8 月住了 2 晚
8/10 不錯
真實旅客
2024年8月30日
讚好:整潔度和設施服務
We always enjoy coming there to enjoy the hot springs. We come several times a year, Sometimes twice in a month . But our room we checked into this time was disappointing and loud neighbors . there was hardly anyone at the hot springs that evening, but the person that checked us in said there was no other rooms we could get instead. Also Usually, there is a super friendly guy who is always hospitable working in the pools area. this time there was someone else , while we were in the larger pool out of all the other places there is is to sweep He had to sweep right by my head. I found it very rude. Other than that I always love the staff. They’re always so friendly, especially ladies at the pool check-in. We will definitely give them another try but it was just a bit disappointing this time