First day wasn’t to plan but, the other two were perfect the staff on the second day were so accommodating.
Matthew
於 2024 年 10 月住了 3 晚
10/10 優異
teresa
伴侶同遊
2024年10月26日
讚好:整潔度、職員與服務和住宿狀況
It was a convenient stopover for us.
teresa
於 2024 年 10 月住了 1 晚
10/10 優異
Matthew
商務旅客
2024年10月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff always helpful
Matthew
於 2024 年 10 月住了 3 晚
10/10 優異
Martin
2024年10月23日
Martin
於 2024 年 10 月住了 1 晚
8/10 不錯
PAUL
2024年10月22日
PAUL
於 2024 年 9 月住了 1 晚
8/10 不錯
James
2024年10月21日
讚好:整潔度、職員與服務和住宿狀況
James
於 2024 年 10 月住了 1 晚
6/10 一般
Roxana
2024年10月20日
Roxana
於 2024 年 9 月住了 1 晚
8/10 不錯
Christopher
2024年10月18日
讚好:整潔度、職員與服務和住宿狀況
Clean and comfortable bed
Christopher
於 2024 年 10 月住了 1 晚
10/10 優異
Andrew (Cardiff)
2024年10月18日
Andrew
於 2024 年 9 月住了 1 晚
10/10 優異
Matthew
商務旅客
2024年10月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay
Matthew
於 2024 年 10 月住了 3 晚
10/10 優異
Simon
伴侶同遊
2024年10月16日
讚好:整潔度和職員與服務
Bargain price, close to Cardiff.
Clean and modern.
Bit of a building site on the land around the hotel which is probably why it's currently so cheap.
Perfect for me visiting Cardiff the following day.
Simon
於 2024 年 9 月住了 1 晚
8/10 不錯
Bethanie
2024年10月16日
Bethanie
於 2024 年 7 月住了 1 晚
6/10 一般
David
2024年10月14日
讚好:整潔度和住宿狀況
David
於 2024 年 10 月住了 1 晚
8/10 不錯
Paul
2024年10月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The only thing was the Beds were uncomfortable and didn’t sleep very well. But staff very friendly.
Paul
於 2024 年 10 月住了 1 晚
10/10 優異
Kenneth
2024年10月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very Comfortable Beds. Great Parking. Staff are great and eager to help. Operates like a 5 star travelouge.
Kenneth
於 2024 年 10 月住了 1 晚
8/10 不錯
Darren
2024年10月8日
Darren
於 2024 年 9 月住了 1 晚
6/10 一般
Micheal
2024年10月6日
讚好:整潔度、職員與服務和住宿狀況
The bedroom was lovely and very clean but, very disappointed with the big stain on the botton bed sheet.
It was to later to ask for a clean sheet, but we did mention it to the desk staff in the morning, the reaction was - I'm sorry and goodbye.
Not impressed!!!
Micheal
於 2024 年 10 月住了 1 晚
10/10 優異
Mohammed
2024年10月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean, spacious, lovely staff, good location for travel stop and good value for money.
Mohammed
於 2024 年 10 月住了 1 晚
10/10 優異
Matthew
商務旅客
2024年10月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff at this hotel are always very helpful and friendly.
Matthew
於 2024 年 9 月住了 3 晚
6/10 一般
Mohammed
2024年10月1日
Mohammed
於 2024 年 9 月住了 1 晚
8/10 不錯
Caron
伴侶同遊
2024年10月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
First time staying at Ty Magor - convenient location off the motorway. Would definitely consider staying here again if the prices are within my budget.
Caron
於 2024 年 9 月住了 1 晚
4/10 欠佳
Donald
伴侶同遊
2024年9月29日
不滿:職員與服務和住宿狀況
We booked this room for a night away and to enjoy some food from the nearby restaurant Sawyers. After we had checked in and settled in to our room I contacted reception to ask about Sawyers and was told that it was closed that night. The alternative we were offered was the Light Menu from the bar in the hotel. As there were no other restaurants nearby and delivery from restaurants in Newport was going to be over an hour we decided to order from the bar.
When I went to place my order I was told that they were having technical issues with the microwave and the only food available was pizza or pizza! We chose the pizza which tasted very bland.
The final issue we had was when I was making a cup of tea and removed the pack of biscuits that was sitting in the cup, only to find the remains of someone else’s coffee in the bottom of the cup!
I took the cup to reception and on showing the receptionist he said “Lovely”. I replied “ I don’t think it’s lovely!” He apologised and washed the cup and gave me an extra packet of biscuits!
Overall we were very disappointed in our stay. We feel we should have been advised on booking that the Sawyers restaurant was closed that night not after we had checked in. The technical issues may not have been anybody's fault but to only have one microwave in the hotel seems to have been an oversight!
The final straw was the dirty cup-when you see that you do start to worry about the standard of cleaning in the room and the hotel.
A disappointing stay!