The actual property is not bad but the lobby front desk definitely needs an update. The photos shown on your website definitely is not the same as the actual beach on this property. We wanted a beach vacation instead we got a small lagoon type beach, I wish someone had pointed that out in the reviews. If you are looking for a resort to stay in and just use the pool or doing lots of excursions this one is fine, but if you enjoy swimming on an open beach this is not for you. The entertainment was enjoyable. Loved the magic show and the Tenors and circus acts. The food was good. The buffet was great had many tasty dishes like mango chicken, street tacos and great breakfast omelettes. Ice cream soft serve or real ice cream would be much better than the yogurt which was not tasty at all. Service at buffet was excellent, waiters were on it! The Mexican restaurant was by far the best! Brisa, Daniel and Julio were fantastic! The bar drinks were terrible, we stuck to beer after we tried a few. Also if you did not show tip money in your hand they would serve others before you, that was a bit disappointing as we have been to Sandos Playacar and Wyndham, Ibero star and Majestic and we never experienced that there. Our room was nice and spacious on the 7th floor, however it was near main road so we had to sleep with air conditioning on to cushion the noise. The room had an old used contact lens stuck on bureau near coffee maker, we complained about it and the next day it was still there.