Resort was beautiful! Rooms are kept very clean! 2 to 3 times a day. Every night they had something scheduled, either karaoke, a show, dancing, silent disco, etc
Nina
2025 年 6 月入住 4 晚
10/10
Every thing was perfect except the beach and bad smell coming from the seaweed
Ahmed
2025 年 7 月入住 4 晚
10/10
Property is nice
Chijioke
2025 年 7 月入住 5 晚
10/10
Great!
Miguel
2025 年 7 月入住 7 晚
10/10
Excellent Hospitality.
R
2025 年 7 月入住 5 晚
8/10
The room was clean, the towel swans were a nice touch. The staff are friendly and very attentive, the service was very fast and on time. The beach needs more frequent cleaning, there was too much seaweed for us to even approach the water.
Frank
2025 年 6 月入住 3 晚
8/10
We went to an Excellence in Punta Cana and absolutely loved it which is why we chose to stay at another Excellence in Mexico. We went in with really high expectations. From the moment we checked in we could tell it just wasn’t at the same level. The person that checked us in wasn’t as friendly as we would have hoped to welcome us. The property itself was nice but wasn’t a big fan of the layout especially surrounding the pools. The food was hit or miss. The entertainment at night was really good (i.e. burlesque show and Mexico night). Overall the experience was ok but I don’t think I would return to this property in particular.
Odalis
2025 年 6 月入住 5 晚
10/10
Absolutely outstanding time
Sandra
2025 年 7 月入住 2 晚
10/10
Staff was very friendly and helpful
Daniel
2025 年 6 月入住 5 晚
10/10
Excellence did everything right!
Grady
2025 年 6 月入住 7 晚
10/10
This property was clean, the attention to detail was outstanding, and the employees were the kindest people! We loved the size of the pools, the service, and the food!!! Just a heads up, if you dine in the French restaurant, men must wear pants, shorts are not allowed. Every dish we tried throughout our stay we liked! Each night the shows and events were fun and lively. The talent from the employees was so good. We would definitely recommend staying here and we will be back.
Jonniece
2025 年 7 月入住 3 晚
6/10
I personally won’t come back to this property , it’s not that bad but not 9+ reviews . Línea
Yudiet Perez
2025 年 6 月入住 4 晚
6/10
Resort was great but bummer spent additional 700 for upgrade to club room and then going to magna and they ran out of tomawalk steak for a dinner then breakfast had no space by magna one morning.
jonathan
2025 年 5 月入住 7 晚
6/10
Pretty much 0 entertainment. Beyond boring. Maybe great for very very elderly folk but if you want any entertainment to watch or music to listen to, possibly even move hour body dont go. Food and drinks are good. Gym was decent. Also soap dispensers were always empty at every bathroom. Which makes me question to rest of the sanitary condition if everyone leaves without washing hands. We wont be back.
Ozge
2025 年 6 月入住 4 晚
6/10
The property and staff was great! Only issue we had was we reserved a room with two beds and all they had was rooms with one bed available.
Maria
2025 年 6 月入住 5 晚
6/10
It’s a solid property. The food was my least favorite at all of the restaurants on property. Bland, a few dishes meant to be warm came out cold and taste was underwhelming. Agave, however, was amazing! The food, staff, and ambiance were excellent!
Tia
2025 年 6 月入住 6 晚
10/10
The service
Cassand
2025 年 6 月入住 4 晚
10/10
This is my second Excellence property that I visited, not one disappointment. We absolutely loved the property, from the staff to the food 5/5
Virginia
2025 年 6 月入住 4 晚
10/10
Beautiful
Isha
2025 年 6 月入住 5 晚
10/10
Flew in a little early. Room wasn’t ready. Upgrade to club which was a mistake. Kept telling me they were upgrading the room. Everything in the room was the same. Didn’t get into room until 4:00. Waited 3 hours. It’s a shame but resort is beautiful. I guess upgrading wasn’t the way to go. Plus they really didn’t offer anything better. Been to excellent in Punta cana were club members have more. So if we come back we will not go club. Not worth it.
Walter
2025 年 6 月入住 5 晚
10/10
The staff was very accommodating. Anything we needed they made sure we got. I enjoyed it being an 18+ resort because there was peace and quiet amongst the entire resort property. I would not recommend if you have kids. Great place, I would come again.
Jose
2025 年 6 月入住 5 晚
10/10
This was our second time at the Excellence
It was wonderful and the staff was exceptional.
Nadia
2025 年 6 月入住 9 晚
10/10
Exceeded my expectations! Between the staff being so welcoming and friendly that whole hotel was so organized, it blew our minds. They went out of their way to celebrate the occasions like surprising my partner with a birthday cake and even singing to him at one of their yummy restaurants. They have about 11 different restaurants and 8 different bars and although we didn’t get to try all, the ones we did were SO GOOD. The whole hotel had such vacation feels! We loved it!!!
Janette Ruiz
2025 年 6 月入住 3 晚
10/10
Loved everything (room, cleanliness, staff, beach setting, activities, entertainment, grounds, etc) except beach seaweed and brown ocean (not your fault or within your control); in general, many of the entrees in the restaurants are well presented but seem to have little to no flavor; lazy river pool around the spa is showing some age as the tile has some rough spots on the bottom where pool floor is pushing up and or rough repairs have been made; checkin process seemed to take longer than expected. Minor issues overall. We will be back again and again.
David
2025 年 6 月入住 7 晚
10/10
They exceeded our expectations. Everyone was very nice and serviced us with excellence. The property was very clean and the food delicious. Great entertainment, scenery and drinks. We will definitely return.