We booked a waterview room and the view was true to the website. Room spacious and we got interconnecting as requested. Service was good but the reception seems understaffed. Excellent proximity to the marina for reef trips and many choices of restaurants. facilities well maintained but presentation not superb. The glass panel for the bathtub which does not even shield half the bathtub is a disaster for the floor after a shower and reduced the guest's enjoyment
Wonderful experience. Very close to the pier and the lagoon park.
JIA
2022 年 9 月入住 4 晚
10/10 超赞
ALLAN
与家人出行
2025 年 4 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent resort in the CBD. Staff were amazing.
ALLAN
2025 年 4 月入住 1 晚
8/10 还可以
NOBORU
与家人及幼儿出行
2025 年 4 月 3 日
满意:清洁度
朝食美味しかった
NOBORU
2025 年 3 月入住 1 晚
8/10 还可以
Yoichi
2025 年 4 月 1 日
满意:住宿条件和设施,员工和服务
Yoichi
2025 年 3 月入住 4 晚
8/10 还可以
Carmelina,Riverside
与配偶出行
2025 年 3 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location
Carmelina
2025 年 2 月入住 4 晚
2/10 糟糕
Jason
2025 年 3 月 25 日
不满意:清洁度、员工和服务、住宿条件和设施
Jason
2025 年 3 月入住 1 晚
10/10 超赞
Rebecca
2025 年 3 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Rebecca
2025 年 3 月入住 2 晚
10/10 超赞
David, Concord
与家人出行
2025 年 3 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The meeting points for activities like Great Barrier Reef and Rainforest SkyCable are a 3 minute walk from the lobby
Food at the hotel is excellent, especially the curry. Other restaurants like Dundee’s are a 2 minute walk
David
2025 年 3 月入住 4 晚
10/10 超赞
Deborah,Glasgow
与配偶出行
2025 年 3 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was lovely and convenient for restaurants and tourist attractions. We did find it strange that the hotel bar closed at 9pm even when it was busy.
Deborah
2025 年 3 月入住 3 晚
10/10 超赞
Theodore
2025 年 3 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Staff was excellent. I only gave 4 starts on the property condition only because being in a rain forest there were some unavoidable moisture issues with the outdoor corridors but the rooms and main lobby were nice. I would stay again.
Theodore
2025 年 3 月入住 2 晚
6/10 一般
Edward,Indianapolis
与家人出行
2025 年 3 月 20 日
满意:员工和服务,清洁度
Tub must be changed to allow for full closure, rather than the tiny piece of glass provided. And how does a hotel in the wet tropics not provide for a drying rack or other means to hang one's clothes that get soaked in the torrential downpours. (And not that there can be anything to do about it at this point, but I was not a big fan of the corridors that are open to the weather, which of course get wet with every rain storm. That's something I would expect to find at a cheap motel, not in a five star Hilton.)
I did like that the hotel was located close to some of our activities.
Edward
2025 年 3 月入住 4 晚
10/10 超赞
Matthew
2025 年 3 月 14 日
满意:清洁度
Matthew
2025 年 3 月入住 3 晚
8/10 还可以
Lonnie,Calgary
2025 年 3 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Hilton at Cairns has a great location, all the amenities and friendly professional staff. However, the building is a bit tired and we experienced a few issues with the AC being loud and the toilet seat was broken when we arrived. Having said that the staff worked very hard and appeared to be run off their feet at times. Which caused them to miss a few things including our dinner order and towels in our room.
Lonnie
2025 年 3 月入住 4 晚
10/10 超赞
Stanislav
与家人出行
2025 年 3 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Conviniet location, walkable distance to shops and restaurants. A bit old and outdated, need some maintenance and touch ups. Pool needs more shadow area, as it was not enough spaces to hide from the sun. Breakfast was good, lots of options. Friendly staff
Stanislav
2025 年 3 月入住 3 晚
10/10 超赞
Michael
2025 年 3 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Really nice, enough said
Michael
2025 年 1 月入住 4 晚
8/10 还可以
Naritomo
2025 年 3 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Naritomo
2025 年 3 月入住 3 晚
10/10 超赞
Asokan,Cordova
2025 年 3 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely one night stay at this property. Our exec King room was spotless and comfortable. The lounge was a delight. Tasty hors de ovres and a nice selection of drinks. Staff was very attentive and accommodated our late checkout request
Asokan
2025 年 3 月入住 1 晚
10/10 超赞
Zhining,Eden Prairie
与配偶出行
2025 年 3 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay! Facilities are marvelous! Dinings are wonderful both breakfast and lunches! Staff are very friendly!
Zhining
2025 年 2 月入住 5 晚
6/10 一般
Gloria,Red Oak
2025 年 3 月 2 日
满意:住宿条件和设施,服务设施
不满意:员工和服务
Some of the staff were very rude… Yoko was real nice.