First, you have to take an elevator to the lobby and then take another elevator to the rooms. Second, our room was by far the dirtiest and grossest hotel room I've seen. The grout had mold on it, and all the shower fixtures were rusted at the base. There was hair on the floor when we arrived, and the grout along the walls in the bathroom was very dirty. We immediately checked out and stayed at the Westin Josun down the street despite it costing significantly more. The pictures they have on their website are misleading. Do not book this hotel.