Lovely stay at the double tree Hilton Bristol north. The staff were very friendly and we had a comfortable sleep and good transport nearby. Would stay again if in the area.
Grace
於 2025 年 1 月住了 1 晚
10/10 優異
Danka
2025年1月16日
讚好:整潔度
Danka
於 2024 年 11 月住了 1 晚
4/10 欠佳
Nicholas
2025年1月5日
Nicholas
於 2024 年 12 月住了 2 晚
10/10 優異
Katherine
2025年1月2日
讚好:住宿狀況
Katherine
於 2024 年 12 月住了 1 晚
10/10 優異
Peter
家人同遊
2025年1月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
When the fire alarm went off at 4 am on New Years Day, the staff were quite quick to help evacuate the premises and kept people informed. There was no fire and we were quickly allowed back to our rooms.
One thing I was not impressed with was that when we booked, there was not information that the swimming pool times were changed. This caused us to change our plans so that my children could go swimming, one reason for choosing this hotel.
Peter
於 2024 年 12 月住了 2 晚
10/10 優異
Janaka
家人同遊
2025年1月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Front desk was very friendly and helpful
Janaka
於 2024 年 12 月住了 1 晚
4/10 欠佳
Nazrul
親子同遊
2024年12月30日
不滿:整潔度和職員與服務
Awful service. Whenever we had any requests I had to ask for it multiple times and had to wait at least 2 hours before anything was done. The first time it was for some additional pillows as the pillows that are provided are pretty terrible. The second time it was for housekeeping as it hadn't been done when we got back to our rooms at 3:30. When we asked the housekeeping staff they said they'd get someone to do our room now but by 4:45 still nothing. I then went down to reception and was told someone would be with us in 10 mins and it was after half an hour before someone finally came. Waiting until almost 5:30 for housekeeping is far too long imo. In every other hotel i have ever been to its done by 3. Turns out we weren't the only ones. As we were checking out the person in front of me was complaining that neither he nor his family's rooms were cleaned in 3 days!
Another thing that annoyed me was that we had booked the hotel back in October as it has a pool and gym. We only found out a few days before arrival that the gym and pool area had much shorter opening times over the christmas period. Had to rearrange our other plans in order to fit it in. Just wish that we had been notified of this much earlier as it did affect our plans for the weekend.
Breakfast was very basic. Get a better range at Holiday Inns.
Definitely won't be using this hotel again if we ever do return to Bristol. Not worth the extra that we paid for it.
Nazrul
於 2024 年 12 月住了 3 晚
10/10 優異
Michael
伴侶同遊
2024年12月30日
讚好:整潔度、職員與服務和住宿狀況
The facilities
Michael
於 2024 年 12 月住了 1 晚
10/10 優異
paul
多人同遊
2024年12月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good staff was friendly room was excellent
paul
於 2024 年 12 月住了 1 晚
8/10 不錯
Carey
2024年12月27日
讚好:整潔度、職員與服務和住宿狀況
Carey
於 2024 年 12 月住了 1 晚
4/10 欠佳
Tanatswa
2024年12月26日
讚好:職員與服務
不滿:整潔度和住宿狀況
Tanatswa
於 2024 年 12 月住了 1 晚
10/10 優異
John
2024年12月25日
John
於 2024 年 11 月住了 1 晚
10/10 優異
mike
2024年12月21日
mike
於 2024 年 12 月住了 1 晚
6/10 一般
Stephen
商務旅客
2024年12月11日
讚好:整潔度和職員與服務
Cold room cold coffee
Stephen
於 2024 年 12 月住了 1 晚
8/10 不錯
Stephen
2024年12月5日
Stephen
於 2024 年 11 月住了 1 晚
10/10 優異
Karen
2024年11月25日
讚好:整潔度、職員與服務和住宿狀況
It was nice and clean will all necessary facilities for an overnight stay.
Karen
於 2024 年 11 月住了 1 晚
8/10 不錯
Lucy
2024年11月25日
讚好:整潔度和職員與服務
Lucy
於 2024 年 11 月住了 2 晚
6/10 一般
carolyn
2024年11月24日
讚好:整潔度和職員與服務
No notepad and pen like other doubletree, no shower gel 2 days in row, had to leave note on back of guest notice, same for coffee and milk, not replenished and had to leave note on back of guest notice!
carolyn
於 2024 年 11 月住了 6 晚
4/10 欠佳
Rebecca
伴侶同遊
2024年11月22日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The poolside was very dirty, there was false eyelashes on the side of the pool, used plasters, the showers did not work and you had no where to put your stuff when you went unless you took money and paid for a locker - this was not noted anywhere.
Our room was dirty and unclean, the beds were uncomfortable and I booked an accessible room and it was the furthest room from reception. The bed was too high for me to transfer safely and the shower chair looked like it has not been cleaned. The toilet roll was too far away from the toilet it felt unsafe.
There was also a bottle of Ribena just next to the bed which had been left so did not give me faith that it had been cleaned very well
Rebecca
於 2024 年 11 月住了 1 晚
10/10 優異
Elizabeth
家人同遊
2024年11月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly and Respectful Staffs
Very Nice Place to Stay
Clean and quiet
Spacious Waiting area with Riestaurant you can order foods and can relax too in the lobby.
With Swimming pool and Gym
Light is not to bright which I really like
Very Convenient
Very Relaxing.
Excellent.
Will choose again to stay if we go again to Bristol in the future.
Many Thanks! 😊