We checked in he got charged for He noticed this and asked for a refund at check out and they practically laughed at him and said it wasn’t there problem and refused to refund his money. Blatant theft in my eyes.
If this is the way this company acts when they have made an error, I/my group will never stay with this hotel chain again.
Shocking!
Colin
於 2025 年 3 月住了 1 晚
10/10 優異
Aaron
2025 年 3 月 24 日
讚好:整潔度、職員與服務和住宿狀況
Aaron
於 2025 年 3 月住了 1 晚
8/10 不錯
Kerry
伴侶同遊
2025 年 2 月 2 日
讚好:整潔度、職員與服務和住宿狀況
Great breakfast and bar service, There was a flashing light on fire alarm in the ceiling above the bed, this could do with changing. The moving wrap around advert in the bar and restaurant isn’t nice at all and ruins the environment. The staff were lovely and it wasn’t clear that the parking would be an additional cost.
Kerry
於 2025 年 1 月住了 1 晚
4/10 欠佳
Michaela
伴侶同遊, 商務旅客
2025 年 1 月 26 日
讚好:整潔度、職員與服務和住宿狀況
..... all was ok...but dissapointed with the receptionist...
Michaela
於 2025 年 1 月住了 1 晚
8/10 不錯
真實旅客
商務旅客
2025 年 1 月 13 日
讚好:職員與服務和住宿狀況
Great hotel. Heating lets it down.
Lovely modern hotel but the restaurant bar, reception was like a furnace and the bedrooms freezing until about 3 in the morning when they also turned into a furnace!
真實旅客
於 2025 年 1 月住了 1 晚
8/10 不錯
Belen
2025 年 1 月 13 日
.
Belen
於 2024 年 12 月住了 1 晚
10/10 優異
Hugh
2025 年 1 月 7 日
Hugh
於 2024 年 12 月住了 6 晚
10/10 優異
PIERRE
商務旅客
2024 年 12 月 30 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
PIERRE
於 2024 年 9 月住了 2 晚
6/10 一般
真實旅客
商務旅客
2024 年 12 月 27 日
讚好:職員與服務
不滿:整潔度和客房舒適度
Great if you can look past cleanlines and noise
Nice looking hotel and the staff is lovely. Unfortunately my room and bathroom were dirty with the clumps of hair everywhere. Shower wall so dirty it felt slimmy...
Stayed at the top floor and every time the truck went past the whole hotel was shaking. No soundproofing either from the road or the rooms next door
真實旅客
於 2024 年 12 月住了 1 晚
8/10 不錯
LOUIS
2024 年 12 月 19 日
LOUIS
於 2024 年 11 月住了 1 晚
8/10 不錯
Gillian
寵物同遊
2024 年 12 月 10 日
讚好:整潔度、職員與服務和設施服務
A lovely hotel, nice big room with comfy bed.
This is definitely not a dog friendly hotel, we had hoped to have a drink in the bar after the stressful weekend we'd had but no. Dogs are not allowed in the restaurant which I fully understand but they are not allowed in any area in the bar. So basically you walk through reception and go straight to the room with your dog. This is not dog friendly at all and you even have to pay £15 a night for this. Honestly if you have a dog don't bother going there, there's lots of other hotels around that do allow dogs in the bar.
Gillian
於 2024 年 12 月住了 1 晚
8/10 不錯
Barrie
2024 年 12 月 10 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Bridgwater stay over
We both had a good stay at the hotel. However, a parking charge of £10 on top of the room fee made it an expensive night away. The room was clean, functional & there were tea/coffee available and a fridge which was useful. Overall, we shall consider staying here again.
Barrie
於 2024 年 12 月住了 1 晚
10/10 優異
Stuart
2024 年 12 月 8 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent stay
Stuart
於 2024 年 12 月住了 1 晚
6/10 一般
Greig
商務旅客
2024 年 12 月 7 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Greig
於 2024 年 12 月住了 1 晚
8/10 不錯
Lorena
2024 年 12 月 3 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Stop over
Hotel was clean, the room was large, bathroom fully refurbished and very well decorated, big shower and plenty of toiletries. The bed was probably the comfiest bed I have ever slept on. Pillows amazing! We only stayed here as we were passing in the middle of a storm. I would recommend this hotel.
Lorena
於 2024 年 11 月住了 1 晚
10/10 優異
Peter
2024 年 11 月 26 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Peter
於 2024 年 11 月住了 4 晚
10/10 優異
Michaela
商務旅客
2024 年 11 月 26 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Michaela
於 2024 年 11 月住了 1 晚
10/10 優異
Paul
伴侶同遊
2024 年 11 月 10 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was value for money the rooms were nice and the service was welcoming we would consider stopping again at this hotel.