The pictures on the website did not line up with what it actually looked like. The inside looked like it was remodeled then left to decay for 30 years. The room was fairly clean although there was mold damage everywhere. The bathroom had toenail clippings on the floor which looked like it hadnt been cleaned in months. Overall, not great. I will say, though, that the staff all seemed very nice and accommodating.
Brett
於 2024 年 12 月住了 2 晚
10/10 優異
Lisa
伴侶同遊
2024年12月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Don't be fooled by the exterior. I was hesitant upon arriving the building is obviously not new but has been well cared for. Small hickup with checking in however john was very nice and promply found my reservation and checked us in. The room was beyond expectations. 2 balconies very large room with comfortable bed. We had the king suite which i highly recommend the jet tub is amazing. Sitting room had some wear to the furniture but was cozy and clean. Pool was unfortunately heatless, while they await new heater but after 30 min in the hot tub we took a polar plunge anyway. Definitely would book again.
Lisa
於 2024 年 12 月住了 1 晚
8/10 不錯
Deborah
2024年12月10日
讚好:職員與服務
不滿:整潔度
Deborah
於 2024 年 12 月住了 1 晚
6/10 一般
Claudia
家人同遊
2024年12月9日
不滿:職員與服務
I booked this hotel because of my twin fire year-old grandsons wanted to swim. The pool was not operating & the front staff could care less. i
Didn’t offer a credit or care.
Claudia
於 2024 年 12 月住了 1 晚
6/10 一般
Tim
伴侶同遊
2024年12月9日
讚好:整潔度和職員與服務
Flooring was coming up in places it was so old and we had to leave a day early due to illness front desk was called from the room per their instructions when we checked in was told ok thanks for letting them know we we’re supposed to have received our receipt per email and we still have not received it 2 days later
Tim
於 2024 年 12 月住了 3 晚
10/10 優異
Dorothy
2024年11月19日
讚好:整潔度、職員與服務和住宿狀況
Dorothy
於 2024 年 11 月住了 1 晚
8/10 不錯
Kenneth
伴侶同遊
2024年11月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The location was made for easy access into Branson and close to Silver Dollar City.
Kenneth
於 2024 年 11 月住了 2 晚
8/10 不錯
Joe
2024年11月2日
Joe
於 2024 年 10 月住了 2 晚
4/10 欠佳
Stephanie
家人同遊
2024年10月29日
不滿:整潔度、設施服務和住宿狀況
This property is old and outdated. Carpet in the room was old and dirty. Wall trim was coming off in several places in the bathroom. No lock on side entry doors where most hotels use a lock that has to be open with a room key. I will not stay here again!
Stephanie
於 2024 年 10 月住了 1 晚
4/10 欠佳
Fran
家人同遊
2024年10月29日
不滿:職員與服務和設施服務
We were told that there would Meals available in their restaurant on-site however once we got there we were informed that their restaurant was closed and was closed all weekend also also we put the tag out on the door to have fresh towels and room service and when we got back we didn't have clean towels or anything else I will not stay at the Best Western hotel again
Fran
於 2024 年 10 月住了 2 晚
8/10 不錯
Scott
2024年10月27日
讚好:整潔度、設施服務和住宿狀況
Conveniently close to my destination and EXCELLENT price!
Scott
於 2024 年 10 月住了 1 晚
6/10 一般
Tina
伴侶同遊
2024年10月22日
Just that it was close to silver dollar city
Tina
於 2024 年 10 月住了 1 晚
8/10 不錯
Vernon
家人同遊
2024年10月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I felt safe, it was super quiet and really clean, this is the only one in the Branson area that DOES NOT SERVE BREAKFAST, they have a restaurant in site that serves breakfast for $12 a person, it's not worth that much
Vernon
於 2024 年 10 月住了 3 晚
10/10 優異
Rozlyn
多人同遊
2024年10月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved the staff
Rozlyn
於 2024 年 10 月住了 2 晚
6/10 一般
Sidney
2024年10月20日
Sidney
於 2024 年 10 月住了 2 晚
2/10 很差
Tammy
2024年10月19日
不滿:整潔度、職員與服務和住宿狀況
Tammy
於 2024 年 10 月住了 1 晚
10/10 優異
Ken and Wylene
伴侶同遊
2024年10月18日
讚好:職員與服務、設施服務和住宿狀況
Needs much needed updating
Ken and Wylene
於 2024 年 10 月住了 2 晚
6/10 一般
Morgan
家人同遊
2024年10月18日
讚好:職員與服務和住宿狀況
The room was fairly dirty. Trash behind the toilet paper on the holder, pubic hairs and other hairs in and around the bath tub. Dirty carpet in the corners, poorly vacuumed.
The beds were hard as a rock, so hard in fact that my pregnant wife couldn't stand another night so we left early.
Morgan
於 2024 年 10 月住了 2 晚
8/10 不錯
Joe Ann
伴侶同遊
2024年10月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Needs updated. Floors in room were stained, beds were rock hard. Rest of facility was clean. Heated pool and hottub were nice perks.
Joe Ann
於 2024 年 10 月住了 1 晚
8/10 不錯
Cody
伴侶同遊
2024年10月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good stay
Cody
於 2024 年 10 月住了 1 晚
2/10 很差
Jamie
2024年9月26日
Jamie
於 2024 年 7 月住了 2 晚
10/10 優異
Brenda
2024年9月24日
Brenda
於 2024 年 7 月住了 1 晚
10/10 優異
Tim
家人同遊
2024年9月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice rooms at a great price, good parking, big pool area.
Tim
於 2024 年 9 月住了 1 晚
2/10 很差
Zack
2024年9月22日
不滿:整潔度、設施服務和住宿狀況
We recommend avoiding hotels.com due to their track record of false advertising. The room we booked was not the room we received, and neither hotels.com nor the hotel was willing to resolve the issue. Hotel staff have stated that this is not the first time hotels.com has engaged in false advertising... Thanks Hotels.com. hotel needs some updates and repairs. Bedroom was not cool enough had to use a fan to push air form living room to cool the bedroom. Bathroom needs some repairs some left over condoms left in one of the drawers in bathroom. Brighter lights are needs feels dark in the room tvs are tiny