When I booked the room it was saying that there is available parking. But nowhere that I have to pay. Once arrived at the hotel they said that I have to pay for the parking £6 a night. As I was staying for two nights I had to pay £12. That completely fine but after 4 days I got myself a PCN for not paying the car park.
Liviu
於 2023 年 12 月住了 2 晚
6/10 一般
Charlotte
2023年12月11日
Charlotte
於 2023 年 12 月住了 1 晚
10/10 優異
Karen
2023年12月11日
Karen
於 2023 年 12 月住了 1 晚
10/10 優異
Shannah
2023年12月8日
Shannah
於 2023 年 12 月住了 1 晚
10/10 優異
Nathan Gaffer
家人同遊
2023年12月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We were a family of 4 and we were all impressed with the hotel, loved everything about it and the staff are the best staff ever and every hotel would do well to have staff like this
Nathan Gaffer
於 2023 年 12 月住了 1 晚
8/10 不錯
Scott
2023年12月3日
Scott
於 2023 年 12 月住了 1 晚
8/10 不錯
Rachel
家人同遊
2023年10月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a lovely stay, staff very friendly and helpful. Would definitely stay again.
Rachel
於 2023 年 10 月住了 2 晚
6/10 一般
Andrew
伴侶同遊
2023年10月15日
不滿:住宿狀況
This was the first cooked English breakfast that was cold
Andrew
於 2023 年 10 月住了 1 晚
4/10 欠佳
Mark
2023年9月19日
讚好:整潔度
不滿:職員與服務和客房舒適度
Mark
於 2023 年 9 月住了 2 晚
10/10 優異
Peter
2023年9月17日
Peter
於 2023 年 9 月住了 2 晚
8/10 不錯
真實旅客
2023年9月14日
讚好:整潔度、職員與服務和客房舒適度
真實旅客
於 2023 年 9 月住了 2 晚
4/10 欠佳
DeLynn
伴侶同遊
2023年9月12日
不滿:整潔度、設施服務和住宿狀況
The carpet was old and didn't sit flat on the floor. The bathroom was barely big enough to shut the door when entering, and the lighting in both the bathroom and bedroom was pre-WWII. The restaurant didn't exist, and while the view across the ocean was beautiful, hiking to the beach was long and arduous.
It is not the fault of the hotel that a four day airshow shattered our eardrums; or that the loud and inebriated guests and staff were right under our window blowing cigarette smoke into the stuffy, non-ventilated room most nights, but the staff could have been more mindful of the problem.
I do not recommend this hotel, or Bournemouth.
DeLynn
於 2023 年 9 月住了 2 晚
6/10 一般
Zara
商務旅客
2023年9月11日
Staff hard to find, rooms warm no ac and key card didn’t work very often.
Zara
於 2023 年 9 月住了 3 晚
8/10 不錯
Hazel
2023年9月7日
讚好:整潔度、職員與服務和客房舒適度
Nice hotel but a little tired.
Nice hotel but a little tired.
Very few staff, but those we did have contact with were very helpful and extremely friendly.
During our stay the Chef was sick so no meals other than breakfast available. In the two days we stayed we didn’t see the bar open at all. I understand that you had to request service from reception. Such a shame as the staff work extremely hard but there is just not enough of them
Hazel
於 2023 年 9 月住了 2 晚
8/10 不錯
mann
2023年9月2日
mann
於 2023 年 8 月住了 2 晚
8/10 不錯
Trish
2023年8月24日
讚好:整潔度和職員與服務
We had an excellent welcome and a comfortable room with everything needed. Parking was easy and we were happy to pay for that. Convenient buses. The weather was good too!
Trish
於 2023 年 8 月住了 2 晚
6/10 一般
Vasil
家人同遊
2023年8月21日
讚好:整潔度和職員與服務
不滿:住宿狀況和客房舒適度
Short trip to Bournemouth
The positives:
* Hotel is in a good location. close to the city centre.
* Very quiet
* Rooms were cleaned well
* Staff was efficient when they could be found
* Very soft and comfortable bath towels
The negatives:
* The hotel building is very old
* The floor boards were squeaking with every step and I feared some could be rotten,
* Bed mattresses were very hard and squeaky
* Staff were not always available at reception when an issue would occur - we had a leak from the floor above us one night and I struggled a bit to find someone to address it.
Vasil
於 2023 年 8 月住了 2 晚
6/10 一般
Paul
伴侶同遊
2023年8月18日
讚好:整潔度
Rooms were clean and staff were adequate, the property however was very tired..