We have stayed at Graystone Lodge on two different occasions and have found the staff friendly and the rooms well-appointed and comfortable. I highly recommend this hotel for those with allergies because there is no carpet in the rooms, and personal care products provided are very lightly scented. This time we visited after a winter storm, during some of the coldest days of the season, and had no problems staying warm. The staff did the very best they could to keep the common areas clean, dry, and safe, as guests tracked in and out. Because of the extreme temperatures and the shading of the parking lot, it was impossible for the hotel to clear all the snow and ice. They did a very good job salting the sidewalks. Breakfast was delicious.