The stay was awful, didn't sleep at all.
There was a RAVE on until 3am that felt like you where in it in your room.
There was no mention when we booked it that there was music event on down stairs. at the end of the day we booked a room above a pub so under stand noise but not a RAVE until early hours of the morning.
When we checked in they where doing a sound check and we asked what was going on and the girl laughed. When I mentioned that it didnt state an even on booking she said oh its normally only a Friday Saturday but we doing in on Thursday this week. but no apologies or anything.
Victoria
於 2024 年 12 月住了 1 晚
8/10 不錯
Peter
商務旅客
2024 年 12 月 18 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice comfortable stay
Staff were good
Peter
於 2024 年 11 月住了 1 晚
4/10 欠佳
真實旅客
2024 年 12 月 8 日
不滿:住宿狀況
Cracked bathroom sink
High step into bath and no grab rails to support you getting in and out at correct height
No bedside sockets
Positive comfy bed
Too expensive per night for not the best quality standards. Was just convenient for what we needed it for.
真實旅客
於 2024 年 12 月住了 1 晚
8/10 不錯
Phyl
2024 年 11 月 25 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great, helpful staff. Noisy at weekends.
The staff - brilliant. Zoya on reception carried my case up and down stairs. Let me borrow a fan heater. Keiran, the bar manager, sorted my food out with the chef (I have a dairy intolerance). The hotel needs upgrading in certain areas. It is a night spot on Friday and Saturday night, my ear plugs dealt with the music, the revellers leaving unbelievable noise for about 40 minutes 3am to 3.40am. I was warned about the music!!!
Phyl
於 2024 年 11 月住了 3 晚
10/10 優異
andy
2024 年 11 月 23 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
andy
於 2024 年 11 月住了 1 晚
8/10 不錯
Ray
多人同遊
2024 年 11 月 21 日
讚好:整潔度、職員與服務和住宿狀況
Disappointed with the food menu, lukewarm food. We had terrible trouble with the door lock, even the staff had problems!
The staff were all very friendly and helpful.
We would come back.
Ray
於 2024 年 11 月住了 2 晚
8/10 不錯
S
2024 年 11 月 21 日
S
於 2024 年 11 月住了 2 晚
10/10 優異
Andrew
商務旅客
2024 年 11 月 20 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good place. Handy for me
Andrew
於 2024 年 11 月住了 1 晚
6/10 一般
Diane
2024 年 10 月 27 日
讚好:整潔度、職員與服務和客房舒適度
Friday night was good, Saturday night was unbearably noisy from party revellers and loud music, and cars beeping their horns went on until gone 3 in the morning.
Diane
於 2024 年 10 月住了 2 晚
8/10 不錯
Peter
商務旅客
2024 年 10 月 17 日
讚好:整潔度
Nice location and convenient. Decent VC dining options and room was ok as I paid under £80. However this seemed like a family run hotel and the manager who checked me in was very familiar and called me “mate” on a few occasions and dropped the odd f*#k word into conversations which didn’t offend, but still not professional at checkin desk
Peter
於 2024 年 10 月住了 1 晚
2/10 很差
John
2024 年 10 月 10 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
unhappy stay
very steep stairs to climb, very noisy through the double glazed windows & a card only payment sorry not a repeat stay for me
John
於 2024 年 10 月住了 1 晚
6/10 一般
Peter
商務旅客
2024 年 10 月 2 日
讚好:整潔度、住宿狀況和客房舒適度
Average hotel
Reasonable hotel, comfortable,.
Peter
於 2024 年 9 月住了 1 晚
4/10 欠佳
真實旅客
2024 年 9 月 28 日
讚好:整潔度
不滿:職員與服務和住宿狀況
真實旅客
於 2024 年 9 月住了 1 晚
10/10 優異
Bharat
2024 年 9 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay. Nice and clean.
Bharat
於 2024 年 9 月住了 1 晚
6/10 一般
Mohammad
商務旅客
2024 年 9 月 20 日
讚好:整潔度和職員與服務
不滿:住宿狀況
Comfortable but past it's sell by
The staff were great and really friendly. The hotel is clean. It is let down by it's condition, it's severely outdated.
Mohammad
於 2024 年 9 月住了 1 晚
8/10 不錯
paul
2024 年 9 月 14 日
paul
於 2024 年 9 月住了 1 晚
6/10 一般
Peter
商務旅客
2024 年 9 月 13 日
讚好:整潔度
Stay was OK. No towels in the room, when I told the receptionist in the morning, she didn't appear to care. Also I asked for an invoice, she gave me one with a figure lower than I had paid? Very odd. There are not many hotels in Sutton Coldfield, so I suppose there's limited choice. I printed a "real" invoice from Hotels.com :)
Peter
於 2024 年 9 月住了 1 晚
8/10 不錯
Bilal
2024 年 9 月 9 日
讚好:職員與服務和住宿狀況
Over all is good
Bilal
於 2024 年 9 月住了 1 晚
8/10 不錯
Martyn
2024 年 9 月 4 日
讚好:整潔度、職員與服務和住宿狀況
Nice bar. Very limited food menu. Comfortable room and bath room.
Martyn
於 2024 年 9 月住了 3 晚
10/10 優異
Paul
家人同遊
2024 年 8 月 31 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Paul
於 2024 年 8 月住了 1 晚
10/10 優異
Stephen
2024 年 8 月 26 日
讚好:整潔度、職員與服務和住宿狀況
Very pleasantly surprised at everything about this hotel which is not aptly portrayed by the name.
Stephen
於 2024 年 8 月住了 3 晚
8/10 不錯
Kristie
商務旅客
2024 年 8 月 18 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very helpful and friendly staff
The staff were very helpful and friendly. The bed was comfortable. Unfortunately too hot and noisy, as needed the windows open to cool the room a bit. The noise was due to road traffic and it was an unusually hot day