Overall it was an enjoyable experience. however the view from the room window itself was terrible bins and rundown back of building. The sink and some tiles on floor were both cracked. It had clean bed. and I liked separate sleeping room for daughter. the restaurant was timeless classic. It had beautiful bar area and nice pool. grounds were fantastic.
Christopher
於 2021 年 5 月住了 2 晚
10/10 優異
Shivani
家人同遊
2021年6月1日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Highly recommend
It was amazing. Just for a day but a very good relaxed day.
Shivani
於 2021 年 5 月住了 1 晚
4/10 欠佳
thiago
商務旅客
2021年4月25日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Very old hotel, uncomfortable bed and stained curtains and carpets.
thiago
於 2021 年 4 月住了 2 晚
8/10 不錯
Reece
商務旅客
2021年1月30日
讚好:職員與服務和客房舒適度
不滿:整潔度和住宿狀況
There was hairs on toiletries, cleanliness wasnt perfect
But comfy bed and polite, helpful staff
Reece
於 2021 年 1 月住了 1 晚
2/10 很差
真實旅客
2020年9月28日
真實旅客
於 2020 年 9 月住了 2 晚
10/10 優異
真實旅客
2020年9月23日
真實旅客
於 2020 年 9 月住了 4 晚
8/10 不錯
Andrew
商務旅客
2020年9月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Must take an exec room as older rooms are so very tired.
Andrew
於 2020 年 9 月住了 3 晚
8/10 不錯
真實旅客
2020年9月7日
真實旅客
於 2020 年 8 月住了 1 晚
10/10 優異
真實旅客
2020年8月31日
讚好:職員與服務
真實旅客
於 2020 年 8 月住了 1 晚
6/10 一般
Andrea
家人同遊
2020年8月28日
讚好:客房舒適度
不滿:整潔度、職員與服務和住宿狀況
Tired and dirty
The family room was a good size, but very tired and tatty, and not very clean. There were cobwebs everywhere and coffee rings left on one surface, so it clearly hadn’t been properly cleaned. Carpet was also in need of thorough vacuuming. Disappointing at any time, concerning during Covid pandemic.
Andrea
於 2020 年 8 月住了 2 晚
6/10 一般
真實旅客
2020年8月28日
讚好:整潔度
真實旅客
於 2020 年 8 月住了 2 晚
10/10 優異
Anne-Marie
家人同遊
2020年8月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very straight forward- lovely family room
Anne-Marie
於 2020 年 8 月住了 1 晚
8/10 不錯
Nathan
2020年8月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nathan
於 2020 年 7 月住了 2 晚
2/10 很差
真實旅客
2020年7月11日
不滿:整潔度、職員與服務和住宿狀況
I didn't even check in and u still taken my money out account
真實旅客
於 2020 年 7 月住了 1 晚
8/10 不錯
真實旅客
商務旅客
2020年6月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very happy
Excellent as always
真實旅客
於 2020 年 6 月住了 1 晚
8/10 不錯
David
商務旅客
2020年6月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good and comfortable, under situation with covid 19
David
於 2020 年 6 月住了 2 晚
2/10 很差
真實旅客
商務旅客
2020年4月18日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
1starr
The worst bed ever, tv does not support any sort of external devices
真實旅客
於 2020 年 4 月住了 3 晚
10/10 優異
Glynis
2020年3月27日
Glynis
於 2020 年 3 月住了 1 晚
8/10 不錯
Vincent
商務旅客
2020年3月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable and conveniently located
Comfortable room with good bar and restaurant, very helpful reception staff.
Vincent
於 2020 年 3 月住了 2 晚
2/10 很差
真實旅客
2020年3月11日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
ever again
Had to ask for room change as shower was disgusting and not clean, changed to another room and this had no towels init.
Balcony was dirty too, was very disappointed and to top it off wasn’t given the pin to get out the car park,so embarrassingly had a que of cars building up as nobody would answer the tannoy!
真實旅客
於 2020 年 3 月住了 1 晚
6/10 一般
真實旅客
家人同遊
2020年3月10日
不滿:整潔度、住宿狀況和客房舒適度
Very Average
Price for a family room was very reasonable. We chose this hotel because of the leisure facilities, we were only down for 1 night because we were visiting Crufts. We arrived in the afternoon and spent a hour or so in the swimming pool, the kids loved it. I was looking forward to a relax in the spa pool but it wasn't very good so didn't bother. The steam room was good though. Our room was a great size for a family of 4 and the beds were comfortable. However, the room smelled like a pack of dogs had stayed in there and done their business all over the carpet. We were told that no dogs are allowed in the family rooms but I am not convinced. The room decor and bathroom could do with a bit of TLC also. We probably would not stay at this hotel again.