After our first night we were woken up at 6am to construction going on outside to our side of the hotel. I called the front desk asking to get a new room as we were on vacation and did not want to wake up at 6am to power tools and loud clanging. The front desk told me the construction is going on only on the third floor so we should not be able to hear it. I had to reiterate to several workers, even the manager Mandy, that there was a crane outside with workers throwing trash into a metal bucket that could be heard from outside. We were then told there was nothing that could be done and lied to that there were no other rooms available. After speaking with them I checked their website and there were 10 rooms on the other side of the hotel. All we wanted was our room to be moved so we didn’t have to hear construction for over 10 hours. Also upon arrival, our room did not have hand soap, the thermostat did not function, and the vent was extremely loud. We tried addressing these issues several times only to have the hand soap refilled. Call ahead to make sure construction isn't going on and that the room has basic amenities you are paying for.
Matthew
於 2024 年 10 月住了 3 晚
10/10 優異
Dan
家人同遊
2024年10月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It’s very easy and comfortable. The restaurant is exceptional. Easy biking to the north. Friendly staff
Dan
於 2024 年 10 月住了 2 晚
10/10 優異
Deanna
家人同遊
2024年10月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location.
Deanna
於 2024 年 10 月住了 2 晚
10/10 優異
Angela
2024年10月22日
讚好:整潔度、職員與服務和住宿狀況
Angela
於 2024 年 10 月住了 3 晚
4/10 欠佳
Lizzy
伴侶同遊
2024年10月21日
不滿:設施服務和住宿狀況
Hotel was extremely noisy. The bed was very uncomfortable. Extremely overpriced for what you get.
Lizzy
於 2024 年 10 月住了 2 晚
8/10 不錯
Gerry
2024年10月21日
讚好:整潔度、職員與服務和住宿狀況
Nice property. Would be nice if the restaurant would stay open later at noon that. 9pm is awfully early.
Gerry
於 2024 年 10 月住了 1 晚
10/10 優異
Sandra
家人同遊
2024年10月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice newer hotel. Check-in was fast. Staff very friendly and offered drinks at Check-in. Convenient to downtown St Joe
Sandra
於 2024 年 10 月住了 1 晚
8/10 不錯
Nancy
2024年10月20日
讚好:整潔度和職員與服務
Conveniently located within walking distance to downtown
Nancy
於 2024 年 10 月住了 2 晚
10/10 優異
Darrell
2024年10月17日
讚好:整潔度、職員與服務和住宿狀況
Darrell
於 2024 年 8 月住了 1 晚
10/10 優異
Julie
2024年10月12日
讚好:住宿狀況
Julie
於 2024 年 10 月住了 1 晚
10/10 優異
Florence
2024年10月12日
Florence
於 2024 年 9 月住了 1 晚
10/10 優異
Gregory
伴侶同遊
2024年10月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
great location. Wonderful view
Gregory
於 2024 年 9 月住了 1 晚
8/10 不錯
Kirk
伴侶同遊, 多人同遊
2024年10月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Pretty location on water with marina right outside. Hotel rooms had nautical little touches, comfy beds/pillows and awesome shower pressure.
Kirk
於 2024 年 10 月住了 1 晚
6/10 一般
Robert
家人同遊
2024年10月3日
Woke up on our last morning and in the bathroom by shower door and up the wall by toilet there were ants. We let front staff know when we were checking out and they said we will send maintenance to take a look (I showed her some pictures I took with my phone as proof). Explained to staff that we brought no food in the room and especially the bathroom. Other than giving staff 4 stars, remaining survey questions are 3 stars.
Robert
於 2024 年 10 月住了 2 晚
10/10 優異
niguick
家人同遊
2024年9月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We wanted a first-class place that offered a Lake Michigan experience, and this nailed it.
niguick
於 2024 年 9 月住了 1 晚
6/10 一般
Anne
伴侶同遊
2024年9月27日
讚好:整潔度和職員與服務
Paint was peeling off the ceiling in the shower. The hot tub was not working. I found that disappointing especially for what we had to pay for the room. On a positive note, the view of the harbor from our balcony was beautiful.
Anne
於 2024 年 9 月住了 1 晚
8/10 不錯
Deidre
家人同遊
2024年9月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I liked the room I had off the harbor. It was quiet, calming and relaxing.
Deidre
於 2024 年 9 月住了 2 晚
10/10 優異
Jennifer (Fishers)
2024年9月20日
讚好:整潔度、職員與服務和住宿狀況
Jennifer
於 2024 年 9 月住了 2 晚
10/10 優異
Candace
2024年9月19日
讚好:整潔度、職員與服務和住宿狀況
Candace
於 2024 年 8 月住了 2 晚
10/10 優異
Cindy
多人同遊
2024年9月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff is amazing, room was spotless, comfortable bed modern classy layout. The balcony view over the marina was amazing! We especially liked the pool. It was such a great experience and just minutes from the beach. Can't wait to go back in October!!
Cindy
於 2024 年 9 月住了 2 晚
10/10 優異
Catherine
2024年9月16日
讚好:整潔度、職員與服務和住宿狀況
Beautiful place, on St. Joe River, near Lake Michigan! Welcome margarita offered! Fun place.