Staff need more training on how to provide customer service.
Lalani
於 2024 年 12 月住了 1 晚
8/10 不錯
Lalani
2025年1月5日
讚好:設施服務
Staff need customer service training, not personable.
Lalani
於 2024 年 12 月住了 1 晚
6/10 一般
Lalani
2025年1月5日
讚好:住宿狀況
Staff needs customer service training. He appeared as if he was offering free service without being paid. No sign on of a warm welcome, how do they get hard?. Other parts of the hotel seemed nice and clean.
Lalani
於 2024 年 12 月住了 1 晚
2/10 很差
Allen
2025年1月2日
Allen
於 2024 年 12 月住了 2 晚
8/10 不錯
Mohyudeen
2024年12月29日
讚好:整潔度、職員與服務和住宿狀況
The place was cold
Mohyudeen
於 2024 年 10 月住了 1 晚
2/10 很差
abby
2024年12月19日
abby
於 2024 年 11 月住了 1 晚
4/10 欠佳
Ana
2024年12月4日
Ana
於 2024 年 11 月住了 1 晚
10/10 優異
Claire
2024年12月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice staff
Claire
於 2024 年 11 月住了 1 晚
10/10 優異
Carlos
2024年11月22日
讚好:整潔度、職員與服務和住宿狀況
Muy bonito y amable
Carlos
於 2024 年 11 月住了 1 晚
4/10 欠佳
Jennifer (Prosser)
寵物同遊
2024年11月12日
不滿:整潔度、職員與服務、設施服務和住宿狀況
If u can’t make the drug dealers leave u can at least make it clean…they did not.
Jennifer
於 2024 年 11 月住了 1 晚
2/10 很差
Julia
2024年11月8日
不滿:職員與服務
Being cussed out by front desk guy following me to my room. Very unnerving.
Julia
4/10 欠佳
Julia
2024年11月7日
讚好:設施服務
不滿:職員與服務
Extremely rude front desk personnel. I felt I was constantly monitored. Very unwelcoming.
Julia
8/10 不錯
Jean
2024年10月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good for a weekend trip.
Jean
於 2024 年 10 月住了 2 晚
2/10 很差
真實旅客
2024年10月22日
不滿:整潔度、住宿狀況和客房舒適度
I the first room we got was not clean and the sheets on the beds were stained and dirty. The bathroom door had a huge crack in it and the walls were damaged. We changed rooms and while the second room was cleaner the floor was clearly slanted toward the middle and the drawers on both the dresser and the nightstand would open by themselves and not stay closed. The gentleman who ran the desk at night was very helpful, but there was nothing he could obviously do. We ended up deciding not to stay the second night and just went home.
真實旅客
於 2024 年 10 月住了 2 晚
6/10 一般
Annette (Bothell)
2024年10月14日
Annette
於 2024 年 9 月住了 1 晚
4/10 欠佳
Ron
伴侶同遊
2024年10月7日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
This place is not worth staying at for the money. The ratings for this property are not accurate and I will be more careful about Expedia reviews in the future.
Ron
於 2024 年 10 月住了 1 晚
2/10 很差
China
2024年10月7日
China
於 2024 年 10 月住了 1 晚
10/10 優異
Diannah
伴侶同遊
2024年10月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The lady at the front desk was really sweet and wonderful to deal with. The breakfast was really good and well stocked. All the staff was amazing and accommodating.
On the negative; do better government of Washington…
They have a fair amount of government subsidized long term homeless renters that are unruly, rude, abusive towards the staff, make a mess on the property and just in general make the stay a little stressful. It was awful to watch helplessly as these people abused the hotel staff and the property in general. The unruly homeless in general what made the area unsafe. The hotel is forced to have the very people that are terrorizing citizens stay in their hotel. They take up all the main floor rooms and when we drove past one person was just naked laying on the bed. The other had a full camp style BBQ set up smoking away just outside their room.
Through out all of the scary interactions the staff had with the unruly homeless occupants. The staff remained polite, calm and respectful of these hooligans ans their inflated sense of entitlement(knowingly having power over the poor staff). I offered to dial 911 on one occasion and the poor lady said it wouldn’t help as the Police take the side of the homeless and it just makes the homeless abuse them more and break more things.
They did have a few elderly homeless long term guests that were very polite and seemed to be grateful for the use of the property.
Diannah
於 2024 年 8 月住了 2 晚
6/10 一般
China
2024年10月5日
China
於 2024 年 10 月住了 1 晚
10/10 優異
John
2024年10月3日
John
於 2024 年 9 月住了 1 晚
4/10 欠佳
Jadan
2024年9月29日
Jadan
於 2024 年 9 月住了 2 晚
8/10 不錯
edward
家人同遊
2024年9月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Experience!!
It was my first time back to Bellingham after a few years. I was comfortable and pleased with the room, location, breakfast. More importantly, was the oustanding customer service of Ali and MJ!!! They were present to me and other customers. They went above and beyond to provide excellent customer service and warmth. There was a error with charges and Ali assured me and rectified the situation. I will be making periodic trips to Bellingham and will definitely stay here again. Thank you Ali and MJ for making my stay enjoyable, safe and comfortable😊🙏
edward
於 2024 年 9 月住了 1 晚
8/10 不錯
william
2024年9月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Glorious Morning
New to Bellingham so I am happy to find a place for the time I need to get to know the area and find a long term place to live. The management is thoughtful and considerate of the people who stay here, unusual for a place at this price range. Definitely a family and even a cute romantic getaway that won't break your budget, or alert your "other other" to your adventures;=€
william
於 2024 年 9 月住了 3 晚
6/10 一般
真實旅客
家人同遊
2024年9月25日
不滿:整潔度、住宿狀況和客房舒適度
Run down motel that’s trying to slowly update
This motel was less than desirable. It is in need of some serious love! I feel like they’re trying to make upgrades but not quick enough. The room I had was rough & run down, definitely could’ve used a good wipe down.