Hotel location is hiden in the hiring which is not easy to find. Hotel nears Tien An Mein and Temple of Heaven etc...which maybe good for leasuire travel. Hotel facilities are pretty new, but just like many newly built Chinese hotels, lack of details or user friendly issues can be seen in the hotel facilities. services is reasonable reasonable friendly.
The hotel had no record of our booking when we were trying to check in (which might also be this booking website's fault). Took five people one and a half hours to sort things out. During this time we were told to just 'relax a bit', in a lobby devoid of empty chairs. Had to put down a cash deposit for the room eventually. Overall, the staff was somewhere between indifferent and incompetent (even by local standards).
The room itself was nice, except for a seemingly broken drain in the tub (which we did not use, however). The bathroom was very spacious. Using the hotel's swimming pool incurs a handsome extra fee. We were denied breakfast, although it was specifically part of our booking.
I highly recommend going through local booking channels, if you really want to stay here.
Dennis Joseph
8/10 不錯
David (Hong Kong)
2016年4月27日
讚好:整潔度、職員與服務和客房舒適度
Excellent place under repair
Booked there because of advertised nice swimming pool...but was under repair...so were the spas. Booked there also hoping finally for good WiFi...also not working - under repair. Quality of room kept us staying there.
David
10/10 優異
YEBIN
2016年4月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
YEBIN
10/10 優異
Mi Jung (전주)
2016年3月29日
讚好:住宿狀況和客房舒適度
Kingrand hotel 아주 좋아요
호텔 2012년 신축해서 시설 정말 멋져요
직원들이 영어를 잘 못하고
호텔위치를 중국어로 써서 택시를 타야해요
시설은 아마 깜짝 놀라실 정도에요
가격대비
정말 만족이에요
멋진 호텔이 수영장이나 헬스장 분수대를 관리 안하시는데 좀 아쉽습니다
아침식사는 아주 별로네요
호텔은 아늑합니다
로비에서 국화차 30위엔에 세금 붙는데
맛있어요
호텔 정말 돈 많이 들었어요
꼭 한번 추천합니다
Mi Jung
4/10 欠佳
Nicholas (Beijing)
2016年1月4日
讚好:整潔度和客房舒適度
不滿:職員與服務和住宿狀況
In disrepair
I can only assume the hotel is undergoing renovation work, with absolutely no effort to hide this from guests. Staff were rude and unhelpful, even by chinese standards. The only English word spoken by reception was 'deposit'. The spa was closed. Swimming was forbidden unless you wear a swimming hat and there was an additional charge of 170RMB pp to use the hot spring! This is Kingrand Hot Spring Hotel, why else do they think people choose to stay there? Extra charge for the hot spring is ridiculous. Room was fine, although nothing in the room with any details of the hotel services, restaurant or local amenities.
Nicholas
10/10 優異
Grayson (Te Awamutu, NZ)
2015年11月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful Hotel & Close To All Tourist Hot Spots
This was the most beautiful hotel we have ever stayed at. If we ever travel to Beijing again we will be staying here. Hotel is located behind an Industrial Beauty Product mall which is a bit of an eye sore however once you are through the hotel gates it is as though the outside world doesn't exist